successful distribution center manager with extensive experience leading multiple departments and a consistent track record of improving bottom line by increasing efficiency, reducing expenses and maximizing employee productivity eager to contribute to the operations of a dynamic organization

 

 

ø  operations start-up & management

ø  distribution management

ø  quality control & improvements

ø  profit & loss / budget management

ø  human resources & employee relations

ø  strategic cost reductions

ø  program development & implementation

ø  staff training & team leadership

ø  policy & procedure implementation

ø  continuous improvement processes

ø  customer service & vendor relations

ø  purchasing / materials management

 

key distribution center achievements:

ø  created cost savings by developing and implementing a receiving program which increased accuracy and a program for trailer tracking which alleviated trailer detention costs, dollar trees, inc.

ø  implemented a program which reduced damage in both the shipping and product stocking areas; maintained the best safety record in company s history, dollar trees, inc.

ø  received distribution center of the year for four consecutive years, dollar trees, inc.

ø  consistently achieved the highest productivity, safety, inventory control and financial control ratings as well as the highest rating on quality audits / performance, dollar trees, inc.

ø  reduced training costs by maintaining the lowest employee turnover rates four out of five years, dollar trees, inc.

ø  received the highest ranking for employee relations five years in a row from an outside independent company, dollar trees, inc.

ø  improved the performance of several departments, including loading / shipping, order selection and put-away within a two year period, best buy, inc.

 

 

chickasaw nation division of commerce, thackerville, ok                                       2007 c 2010

assistant general manager c winstar world casino

  oversaw full-scope managerial responsibilities for all non-gaming amenities in the third largest us casino, including five restaurants, two hotels, a golf course and rv park

  maintained full profit and loss accountability for the entire division

  provided direct leadership to nine executive level operation managers who were responsible for 1200+ employees; recruited, hired and trained staff as well as resolved personnel issues

  created cost savings by controlling staff levels and schedules

  upheld all applicable gaming laws and regulations (gaming commission and the nigc)

  built strong business relationships as a liaison to all food and beverage lessees

  minimized business disruptions by effectively managing two large-scale expansions of the casino (a complete addition and a remodel of the original casino)

 

dollar trees, inc., marietta, ok                                                                                     2002 c 2007

general manager, 2004 c 2007

assistant general manager, 2002 c 2004

  played in integral role in the successful launch of a 650,000 square foot fully automated distribution center; oversaw construction, equipment purchasing and hiring/training of all personnel

  effectively managed all aspects of day-to-day operations and maintained full accountability for accuracy in all areas of the distribution center, including order picking, receiving, put-away, shipping and quality control

  successfully maintained a low-cost, high-quality and top-performing facility by identifying and implementing optimal business processes and organizational structure

  drove service excellence while providing leadership to an assistant gm, three operations managers, seven department managers and 150 employees

  created accurate yearly facility budgets and held full p&l accountability

  managed capacity planning, forecasting and customer service

 

best buy, inc., ardmore, ok                                                                                            1992 c 2002

senior operations manager

  oversaw full-scope operational responsibilities for two facilities (500,000 and 125,000 square foot facilities), including directing the performance and success of two operation managers, 12 department supervisors and 200+ hourly employees

  recognized for achieving or surpassing all of the company s key performance indicators

                       

 

gallop school of management certification

achieve global leadership certification and facilitator

 

dale carnegie course for executive managers