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yyyyyy x. yyyyyy

280 s euclid ave., #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

mba program candidate

 

profile

 

demonstrating sharp business acumen and leadership qualities, have steadily progressed with hsbc to positions of increasing responsibility within the financial services/banking industry ~ dynamic communication and presentation skills ~ experienced in training and coaching team members to optimize productivity, efficiency and quality in client-focused environments ~  ba in business economics ~ licensed finra series 6, finra series 63 and california life, health and accident insurance

professional & academic achievements

 

ø  recently promoted to branch relationship banker; key representative to community organizations and during local events in support of building a strong market presence and competitive leveraging

ø  generated $126k portfolio growth in economically-challenged market, 2009

ø  consistently ranked top 3 performer out of 600 department team members, 2007-2008

ø  earned 4 star employee recognition, june 2008 and september 2008

ø  rated #1 representative out of 70 staff members, 2007

ø  selected out of 700 employees as star employee, 4th quarter 2006

ø  achieved perfect attendance throughout tenure with college loan corp

ø  earned degree concurrent with working 50+ hours weekly, graduating with a 3.2 gpa

 

career path

 

hsbc c california                                                                                                       2007-present

branch relationship banker, hsbc bank usa-los angeles; 2009-present

  recently promoted to steer branch banking relationships; serve as premier relationship manager focused on maximizing client servicing as well as community presence

  actively contact high-end current and potential customers to discuss financial service/product needs and capitalize on gathered information to develop and present optimal financial solutions, capture new business, grow existing accounts, and expand/diversify revenue streams

  proficiently represent broad product line, including insurance and investment products, and profitably manage portfolio

  lend expertise toward training and guiding team top-performing team members

premier client sales associate, hsbc bank usa-los angeles; 2008-2009

  successfully managed portfolio of approximately 70 international premier clients, including reviewing high-risk client account activity for prompt intervention and mitigation of financial loss to company

  collaborated with both clients and relationship managers in facilitating service and sales requests

pre-repossession account manager, hsbc auto finance-san diego; 2007-2008

  consistent top performer within first year of joining staff; focused on mitigating loss through aggressive payment negotiation and collection of 60+ day delinquent auto loans

  diplomatically achieved collection goals to maintain client relations by defining and implementing solutions-focused payment deferral and loan modification programs

 

college loan corp.- san diego, ca                                                                                2006-2007

customer contact representative

  adeptly reviewed, analyzed and managed loan data, credit reports and customer feedback; optimized productivity through efficient use of clc loan process systems

  partnered with schools, guarantors, originators, disbursement agents, and servicers for federal and alternative lending program processing and regulatory standards compliance

 

education

 

b.a, business economics, fort lewis college-durango, co; 2006

gpa: 3.2/4.0 scale

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