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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




experienced business professional offering dynamic skills in management, team building, vendor relations, customer service and procurement eager to contribute to the success of a progressive organization in the role of restaurant general manager.


career profile

ø almost two decades of exceptional restaurant management experience.

ø record of promotion to assignments of increasing authority and responsibility with major national chains.

ø strong capacity in staff leadership, mentoring, training and personnel development.

ø successfully meet/exceed p&l objectives.

ø capacity to develop and launch innovative menu and food presentation initiatives.

ø skilled in the effective completion of complex food and event objectives.

ø demonstrated performance in procurement, inventory control and budgeting.

ø adept in policy/procedure design and implementation with focus on process improvement and productivity.

ø expertise in all facets of meeting and exceeding quality and sanitation requirements.

ø deliver exceptional customer service.

ø well-organized multi-tasker with strong detail orientation.


professional experience

taco bell                                                                                                                                    2009 - present

area director

      direct authority/responsibility for p&l and daily operations.

      strong emphasis on sales growth, training and profitability.

      assess and control food/labor costs, unit expenses and material inventory.

      manage all facets of daily/weekly revenues and transactions.

      recruit and develop highly proficient and motivated staff personnel.

      ensure exceptional customer relations while successfully resolving any/all issues.


chill s grill and bar, various locations                                                                                               1993 - 2009

general manager, jacksonville, fl (2008-2009)

      recruited, trained and retained employees for front-of-house and back-of-house assignments.

      accountable for all customer service, proper menu matrix and food production methodologies.

      ensured proper implementation of national corporate restaurant standards.


area director, upstate new york (2001-2004)

      facilitated multi-unit operations for full-service restaurant units generating up to $4.4mm annual sales.


general manager, florida, new york & new jersey (1993-2001)

      retained to oversee multiple restaurant units in this extensive operational territory.

      met/exceeded unit revenue objectives on a consistent basis.


related background

other career assignments have included area director, new york/new hampshire, friendly s ice cream corporation, and area director, westchester, ny, applebee s neighborhood grill and bar.  in these assignments built outstanding operational, p&l, strategic planning, recruitment, training and customer service skill sets.


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