qualification summary

 

results-focused manager specializing in warehouse operations and logistics eager to contribute expertise toward supporting a progressive company in optimizing operational and production performance. experienced in leadership in both general supervision and teambuilding able to relate to staff, management, and internal staff. language proficiency in english, spanish, and portuguese.

 

client relations / procurement / revenue optimizations / operations management

professional development / logistics / technology integration / efficiency optimization

teambuilding & leadership

 

technical competencies: microsoft office suite, adobe photoshop, webjal, cheetah, rims, and the windows, macintosh and linux operating environments.

career history

 

infinity delivery l.l.c., slidell, louisiana                                                              

 

director of operations, 12/2006 c present

         implemented the appropriate measures to experience a 200% revenue boost in 8 months.

         captured an increase from $500k to $2mm; implemented other measures such as increasing driver fleet of owner operators by 150% and increasing client base by 125%.

         remained responsible for a budget of $8mm+ and rotating inventory of $36mm.

         formulated policies covering budget administration, p&l, expense reduction, and professional development programs for internal staff.

-         directed the successful gulf coast operations including customer service, timeliness of deliveries, drivers performance, and tracking inbound/outbound trailers.

-         oversaw the operational success of the transportation department, drivers compliance with regulations, and assessed labor needs consistently.

-         collaborated with store managers, regional and field management, and dc/dcc management to address any operational issues above their level of expertise.

 

3p delivery, hammond, louisiana                                                                      

general manager, disaster relief g.e. / home depot, 10/2005 c 11/2006

         experienced 210% growth in revenue represented by $870k to $2.9mm+ in only 4 months.

         secured new owner operator drivers and boosted fleet from 5 to 20 individuals.

         maintained accuracy and integrity concerning 2 p&l s and budgets equaling $5.5mm.

         facilitated the successful completion of 2 start-ups and 1 operation relocation.

         directed the professional integrity of 25-member staff tasked with customer service and dispatch functions; led office and warehouse operations efficiently.

-         managed $36mm of inventory along with warehouse, inbound and outbound trailers.

-         collaborated with ge, home depot, store managers, and regional/field management to maintain maximum efficiency.

-         processed payroll on behalf of staff and drivers and performed billing and collection functions.

 

 

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3p delivery, santa fe springs, california                                                           

delivery manager, lowes, california, 04/2004 c 10/2005

         recognized a 23% revenue increase in one fiscal year from $7mm to $9mm.

         boosted the driver fleet from 28 to 55 owner operators. 

         facilitated proficient transportation of deliveries to 650+ customers and tracked the schedules of 13-member team.

         oversaw 45 to 55 delivery routes and drivers and ensured timely deliveries.

         resolved clients concerns with damage to property, merchandise, and products.   

 

spirit delivery and distribution, new providence, new jersey, 1998 c 2004

 

operations manager, ge and home depot, pennsylvania, (2003 c 2004)

         significantly increase revenues by 322% from $2.2mm c $7.1mm in one fiscal year.

         trusted to manage and maintain warehouse, office, and delivery operations including employee scheduling, billing, and tracking completion of routes throughout nj and pa.

         selected the appropriate staff to carry out completion of 30 to 35 routes and collaborated with 10 to 38 owner operators responsible for delivery functions.

         held solely responsible for monitoring the whereabouts of $3mm in products.

 

facility manager, best buy, massachusetts, (2002 c 2003)

         consistently met the needs of clients and addressed their concerns in a professional and tactful manner leading to recognition as #1 account from best buy in customer satisfaction (fy 2002).

         drove the driver fleet to new standards and acquired an increase from 9 to 14 drivers and yielded a 25% increase in revenue.

 

assistant operations manager, best buy, new jersey, (2000 c 2002)

         directed the daily operations including delivery route scheduling and led 6 office staff and 40 owner operators.

         significantly boosted revenue and profits by 500% from $1.3mm c $6.5mm in one year. 

 

warehouse / assistant operations manager, circuit city, new jersey, (1998 c 2000)

         led the professional success of 15-member warehouse staff and scheduled 30 c 35 routes.