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yyyyyy x. yyyyyy                                                                    

 0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

seasoned, results-driven warehouse operations manager eager to contribute sharp business acumen, strategic planning, and cost control skills toward supporting the employer in optimizing facility performance


ø  offer more than 20 years of operational management experience with expertise in improving productivity, profitability, and customer satisfaction

ø  demonstrated ability to reduce operating costs through aggressive resource planning programs including utilization, organizational management, process improvements, employee development and restructuring, productivity yields, and contract negotiation

ø  prepare and manage budget for management, systems ,and administrative staff; generate volume forecast analyses

ø  provide strategic and tactical direction for managers; oversee hr, inventory management, warehousing, logistics, and safety

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  strong technical proficiencies including ms professional (word, excel, outlook, exchange), wms, and sql plus

professional experience                

warehouse operations manager, ashley furniture industries, brandon, fl                                                  4/07 c 10/08

         successfully steered all aspects of inbound, outbound, furniture preparation, and delivery operations for this 350,000 sq. ft. distribution center with 35-vehicle delivery fleet, $7m in inventory, and more than 150 employees

         substantially increased dc productivity levels to cut 200 hours of weekly overtime and headcount by 20% while maintaining a 98% daily yield

         reduced monthly fleet maintenance costs by 15% through negotiating new vendor contracts


warehouse manager, carrier sales & distribution c division of united technology corporation, orlando, fl   4/06 c 5/07

  • directed stocking, outbound, and receiving activity for three shifts in 150,000 sq. ft. distribution center with $31m in inventory
  • implemented new standard operating procedures to ensure shipments within seven-day timeframe; eliminated a four-month open order backlog
  • saved the company $100,000 in monthly expenses by reducing inbound rail container detention charges by 66%
  • introduced random locator system to boost storage and cube utilization by 30%


operations manager, family dollar stores, inc., west memphis, ar                                                              5/02 c 4/06

  • proficiently coordinated inbound and outbound functions, planned and managed budget, and directed five managers and more than 190 indirect reports at 950,000 sq. ft. retail distribution center serving 800 regional stores
  • instituted voice picking systems, fork lift bar code scanning, and managerial planning tools that resulted in greater accuracy and efficiency; increased hourly case shipping/receiving rates by 27% to garner $1.8m in annual cost per carton savings, and boosted trailer quality audit results from 80% to 98%
  • actively participated in key corporate project team responsible for implementing new dc network-wide job performance management appraisal


senior group leader, mervyn s of california c division of target corporation, plano, tx                                           2/00 c 5/02

  • managed stocking, outbound, and receiving activity and contributed to volume forecast analysis and budget preparation for 650,000 sq. ft. flow-through dc with $17m in inventory
  • beat corporate goals by developing and implementing internal cycle count procedures leading to 0.2% annual inventory discrepancy; established single-sku stocking practice responsible for reducing departmental expenses by 3.8%
  • identified 30% work content impact in co-loading deliveries through analysis of outbound shipping volumes


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yyyyyy x. yyyyyy                                                                                                                                                                                   page 2


operations manager, r&r uniform c division of v. f. workwear, memphis, tn                                             4/97 c 2/00

  • effectively directed all operations of global distribution center with iso 9002 certification and $11m in inventory; successfully oversaw $1m operating budget and cut costs by 3%
  • applied organizational and operational expertise toward facility restructuring, implementing warehouse management system upgrade, halving receiving turnaround time, and achieving greater than 99% outbound shipping


distribution manager, trane company c division of american standard, memphis, tn                                   1/91 c 4/97

  • oversaw and introduced new warehouse management system  for major distribution center with $5m in inventory; attained 11% reduction in $1m operating budget  while increasing efficiency and revenues c generated additional $1.2m in annual sales by increasing on-time shipping rates by more than 17%
  • created three-shift system to reduce overtime by more than 20% and absorb 15% sales volume increase without adding to operating costs; augmented outbound routing efficiency by 50% and cut 6 of 12 carriers
  • recognized for exceeding customer expectations with corporate blue vase award and cited for running a model facility


plant manager, alcoa recycling, inc., memphis, tn                                                                                      2/89 c 1/91

  • cost-effectively directed comprehensive operations for recycling plant and g ranted good housekeeping award ; trimmed $1m operating budget by 17%, cut work compensation claims by 73%, identified $200,000 capital assets overstatement, and reduced spare parts inventory by $80,000


operations manager, national security & trust company, memphis, tn                                                         3/87 c 2/89

  • achieved improved operational performance for 24/7 storage facility; increased timeliness of pick-up and delivery, converted 50% staff turnover rate to 100% staff retention, and maintained 97% client contract renewal rate



b.s.b.a. in management, christian brothers university, memphis, tn




yyyyyy x. yyyyyy                                                                    

 0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a warehouse operations manager capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include numerous years of operational management responsibilities with an emphasis on process improvements, cost reduction, and customer service.  i have a solid history of successfully managing cross functional teams in multi-million dollar environments and excel at efficient, cost-effective planning and strategizing.  my dynamic organization and communication skills have consistently proven instrumental in my ability to negotiate vendor contracts, implement new systems and procedures, and lead teams to maximum performance levels in record time.  to complement this background, i offer a bachelor s degree in management.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy

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