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yyyyyy x. yyyyyy

                                 9306 crescent loop circle, #0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

results-driven project manager eager to contribute superior communication, coordination, and leadership skills toward supporting a progressive employer in optimizing operational performance


ø  offer strong experience in project management, process improvement, and customer service within the telecommunications industry

ø  solid record of increasing productivity and efficiency as well as client satisfaction and retention in highly competitive environments

ø  train and supervise top-performing support teams, lead and collaborate with business improvement teams on special projects, and facilitate internal communication

ø  sharp technical proficiencies including the ability to create customized programs that resolve department-specific issues and extensive practical knowledge of installing, diagnosing, splicing, and repairing cat5e, coax rg6 quad,  cat3, and fiber cable; interpret engineering prints and platt maps

ø  ensure compliance with safety and contract guidelines

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

professional experience                

verizon telecommunications, tampa, fl                                                                                                2004 c present

project manager (2007 c present)

jeop desk coordinator (2006 c 2007)

fios field technician (2005 c 2006)

fiber splicing field technician (2004 c 2005)

  • in recognition of superior performance, steadily progressed within company to attain position entrusted with developing new department with seven management employees and $1.5 million budget to oversee comprehensive job handling
  • evaluate existing procedures to design and implement process improvements, resource allocation strategies, and cost controls resulting in more than $2 million in annual savings, increased field efficiency, and improved client retention rates
  • monitor construction activity through nine major contract companies and a $22 million budget; track financial, logistical, and procurement progress
  • establish standard operating procedures; manage and train employees in daily tasks


j&j communications, tampa, fl                                                                                                           2000 c 2004

design tech (2002 c 2004)

installation technician (2000 c 2002)

  • proficiently designed and installed internal communication infrastructures; created customized bids and worked closely with a diverse range of clients to ensure maximum levels of customer satisfaction


~ military experience ~

us army reserves                                                                                                                                1999 c 2003

25u signal system support specialist

  • served one year of active duty and three years of reserve duty
  • recipient of distinguished service medal and reserve components achievement medal; selected to act as platoon leader during basic training


ashford university                                                                                                                 anticipated graduation 6/09

studies toward b.s. in project management


american intercontinental university                                                                                                        insert date

a.s. in business administration


yyyyyy x. yyyyyy

                                 9306 crescent loop circle, #0000 xxxxxx xxxx , xxxx , xxxxx 00000








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a strong history of managing key projects, building out supervisory departments, and instituting operational improvements that result in millions of dollars in savings.  i excel at leading teams of management professionals, field professionals, and contracted construction employees, and have solid experience in developing and training staff to exceed corporate goals.  my outstanding communication skills combined with my technical knowledge have consistently proven instrumental in my success at creating innovative solutions.  to complement this background, i am currently working toward my degree in project management.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy











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