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yyyyyy x. yyyyyy                                                                        san francisco, ca 94112

                                                                                                                                            xxx-xxx-xxxx [c]




results-driven manager eager to contribute expertise in customer service, business development and operations toward actively supporting a progressive organization in optimizing bottom-line performance.


career profile

ø  over two decades of successful experience.

ø  b.a. degree.

ø  extensive marketing, business development and promotional background.

ø  proven project manager and coordinator.

ø  demonstrated team leader and developer.

ø  expert in direct sales and marketing.

ø  drove achievement of ambitious revenue objectives in highly competitive market places.

ø  established and facilitated high-dollar client relationships including account management.

ø  adept at presentations to key decision makers.

ø  skilled in effective merchandising, property management and residential building operations.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.


professional experience

avon/visalus sciences/xango/ecoquest, san francisco, ca                                                        1995 - present

distributor & customer service

      identify and penetrate new target markets through innovative leadership and mentoring of sales team.

      lead sales presentations, conference calls and educate consumers on product knowledge.

      establish exceptional customer relations.

      strong record of promotion due to outstanding performance.

      promoted consecutively up the ranks.

      deliver motivation sales presentations and conference calls.



san francisco state university, san francisco, ca

bachelor of arts, theater arts


additional experience

prior to 2006, employed by browning properties in capacity of property manager, demonstrating sharp business acumen in successfully steering full-scope operations of 12-unit apartment building, scheduling monthly maintenance and interviewing resident applicants.  additionally, served imposters copy jewelry as store services representative, receiving and processing requests from over 120 franchises and corporate stores and managing quality of merchandise orders.  also was project coordinator for proxy message center, spearheading major systems conversion for 1,800 clients and managing service calls.  was registrar for community education for california pacific medical center registering and referring patients for physician referral program.


yyyyyy x. yyyyyy                                                                        san francisco, ca 94112

                                                                                                                                            xxx-xxx-xxxx [c]




cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a customer service capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 20 years of sales, administration and service experience.  to complement this background, i possess personnel supervision, analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy










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