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Yyyyyy x. yyyyyy

3100 Rachel Gardens, Apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                                                

Results-driven Billing Manager eager to contribute excellent communication, organization, and technical skills toward actively supporting the employer in optimizing financial and operational performance



Ø Offer numerous years of customer service experience, with expertise in medical billing, collections, and office administration

Ø Depth of knowledge in CPT/ICD9 coding, Medicare policies, and third party payer policies; ensure compliance with managed care contracts and HIPAA regulations

Ø Promote client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve customer and billing issues

Ø Establish office procedures, train and lead top-performing support teams, and accurately manage client accounts

Ø Demonstrated record of excellent organization, prioritization and time management

Ø Dynamic analytical, communication, presentation, and relationship management skills

Ø Proactive team player equally effective in independent and collaborative environments


~ Technical Proficiencies ~

Medaptus ~ CRS ~ MediSoft ~ Infinity ~ PCN ~ Microsoft Windows ~ Excel ~ Word ~ PowerPoint


Professional Experience                                                                                                  

Account Supervisor, Millennium Practice Management Associates                                                         6/06 C Present

   Facilitate communications between management company and clients while performing a broad range of medical billing support functions for multi-physician practices specializing in urology, gastrology, and internal medicine

   Proficiently train and supervise Accounts Receivable Representatives in daily responsibilities, coding systems, collections, and issue resolution; ensure excellent and efficient customer service

   Generate critical financial data reports instrumental to supporting senior management, physicians, and staff in assessing status and performance; utilize PCN system and hard copy records to accurately respond to billing inquiries


Denials Supervisor, NCO Financial Systems                                                                                          2/06 C 6/06

   Oversaw all inpatient and outpatient account collections responsibilities for busy hospitals and medical facilities including St. Barnabas, Newark Beth Israel, and Clara Mass

   Ran aging and denial reports on a monthly basis, monitored Self Pay collections, and managed distribution of reports for follow-up and appeal; trained Appeals Department representatives in job duties


Accounts Receivable Analyst, McKesson Provider Technologies                                                           3/05 C 2/06

   Successfully managed all aspects of inpatient and outpatient billing for the University of Medicine and Dentistry of New Jersey (UMDNJ) Orthopedics Department

   Effectively conducted Medicare/Medicaid, managed care, charity care, workers compensation, and no fault billing and negotiations; regularly met with physicians to address AR issues


Billing Manager, Bergen Women OBGYN                                                                                              4/03 C 3/05

   Prepared patient billing using MediSoft system, verified insurance, and collected and posted payments

   Trained office personnel and performed administrative functions including physician scheduling


Client Servicing Manager, Mudra Communications                                                                                8/98 C 2/01

   Provided outstanding customer service and consistently met monthly billing goals

   Worked closely with interdisciplinary specialists to coordinate, present, and launch new marketing initiatives


Education & Training                                                                                                         

Medical Billing and Coding Specialist, William Paterson University                                                       2004

Administrative Medical Assistant, Passaic County Technical College                                                     2004    

Diploma in Advertising and Public Relations, Symbiosis Institute, India  

Bachelor s Degree in Commerce (Business Management), MMK College of Commerce, India

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