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yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000





productive, quality-oriented operations professional eager to contribute exceptional management. sales, account management, customer relations and project administration skills toward optimizing operations of a progressive organization.



career profile

ø over 14 years of operations, sales, administration and office management experience.

ø focus on productivity enhancement and meaningful cost control.

ø record of progression to assignments of increasing authority and responsibility. 

ø wide-ranging project background.

ø experienced in credit, inventory, training, regulatory compliance and research.

ø skilled in policy/procedures and process improvement.

ø comprehensive grasp of business management.

ø outstanding communications and presentation skills.

ø well-versed in u.s. customs procedures and regulations.

ø expertise in providing support to senior management.

ø well-organized multi-tasker with strong detail orientation.

ø a.s., secretarial administration.



technology skills

microsoft office suite



professional experience

georgia oil holdings, dacula, ga                                                                                                2007 - present

assistant store manager

       participate in daily store operations management including employee supervision.

       responsible for ordering, inventory control and cash management.

       provide exceptional customer service.


infistar corporation, norcross, ga                                                                                                   2005 - 2006

operations support analyst

       maintained clients credit card accounts and processed account upgrades when necessary.

       updated customer account reports to correct obsolete or inaccurate data.

       managed credit bureau reports and ensured accuracy of customer contact information.

       performed daily, weekly, quarterly and yearly account operations.


integrity maintenance services, lithonia, ga                                                                                     2003 - 2004

lead account/sales analyst

       researched and designed sales and training presentations for business and residential customers.

       prepared monthly sales reports and analyzed sales trends/projections for outer months.

       supervised staff of four account analysts.









yyyyyy x. yyyyyy

page two




nsk-rhp corporation, atlanta, ga                                                                                                  1999 - 2003

office manager

       oversaw departmental filing systems in accordance with u.s. customs regulations.

       prepared goods for exportation and ensured accuracy of all relevant documentation.

       managed office budget and bookkeeping, telephone calls, and internet research.

       coordinated between clients, company and u.s. customs.

       assisted with planning and execution of all community social events.



other experience

prior to 1999, employed by rb microsystems in capacity of office assistant administering office functionality, drafting documentation, tracking work assignments and managing inventory.




ogun state polytechnic, city, state

associate, secretarial administration, 1995
















yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000







cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an operations management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include an a.s. degree and over 14 years of successful career background.  additionally, i possess expertise in facilities operation, staff supervision, vendor relations and administrative duties. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy








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