career objective                              

bilingual medical office assistant eager to contribute excellent communication, organization, and technical skills toward actively supporting a progressive medical office seeking a driven and productive team member

profile                                                

offer numerous years of customer service experience, with expertise in the healthcare industry

ø  strong background providing both medical and administrative assistance in busy clinical settings

ø  practical patient care and triage experience including conducting well child checks; properly bandaging wounds; obtaining vital signs as well as hematocrit and ekg results; administering injections, ear lavages, and microscopic urine analysis

ø  effectively support physicians by setting up for and assisting in procedures; prepare patient charts and maintain records

ø  accurately verify insurance coverage, process medical records, collect co-payments, and call in x-rays; knowledge of medical billing procedures

ø  ensure smooth office operations; schedule appointments, organize filing, proficiently operate multi-line phone systems and route calls

ø  provide courteous and efficient customer service; consistently achieve superior levels of client satisfaction and maintain confidentiality

ø  fully bilingual in spanish/english with translation experience

professional experience                

medical receptionist, community medical centers, dixon, ca                                                    1/08 c present

manager, perfumania, vacaville, ca                                                                                                11/02 c 2/08

medical assistant / front office, thomas w. hopkins, md, sacramento, ca                             3/03 c 10/03

medical assistant / back office, sutter medical group, sacramento, ca                                                3/00 c 4/01

medical assistant, sutter west medical group, dixon, ca                                                                        9/99 c 11/99

~ additional experience ~

realtor, schuster real estate, vacaville, ca                                                                                   5/07 c present

realtor, diamond realty group, vacaville, ca                                                                                6/06 c 5/07

realtor, century 21 distinctive properties, vacaville, ca                                                                5/05 c 6/05

education                                           

medical assisting, high-tech institute, sacramento, ca                                                               1999

• recipient, academic excellence award and perfect attendance award

 

general studies, solano community college, cordelia, ca                                                           2001

 

real estate license, accredited real estate school, carmichael, ca                                          2004

 

~ certifications~

medical billing certification ~ medical assistant certification ~ phlebotomy certification ~ electrocardiography certificate ~ cpr certification

 

 

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hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience supporting physicians in busy medical office settings.  i excel at handling multiple concurrent responsibilities including providing patient care, assisting in procedures, maintaining files, preparing billing, processing records, and coordinating with insurance companies.  additionally, i am fully bilingual in spanish and english and am able to translate key information to provide top quality client services.  to complement this background, i offer substantial professional training and development with certifications in medical billing, medical assisting, phlebotomy, electrocardiography, and cpr. 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your office, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy