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yyyyyy x. yyyyyy                                             p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com                                                                                                                           (xxx-xxx-xxxx

objective

business professional eager to contribute dynamic customer service, financial control, administrative, documentation, coordination, report origination and customer service skills in a challenging assignment.

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career profile

ø  b.s., business administration.

ø  business management major.

ø  honors graduate.

ø  over 17 years of successful business background.

ø  highly capable administrator.

ø  expertise in financial control including general ledger, financial statements, bookkeeping and accounting.

ø  bookkeeping license.

ø  proficient in advanced business software applications including ms office suite, publisher and quickbooks.

ø  well-organized multi-tasker with strong detail orientation.

ø  deliver exceptional customer service.

ø  knowledgeable in business unit operations.

ø  manage document origination and reports.

ø  contributor in critical process improvement.

ø  adept in relationship development and facilitating repeat business.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  notable coordinator and facilitator.

ø  highly motivated self-starter.

ø  flexible and adaptable to rapidly changing circumstances.

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professional experience

symantec corporation, eugene, or                                                                                           2006 - present

senior customer service representative

         initially recruited as temporary employee and earned promotion to full-time status in july 2007.

         support customer service efforts aiding internal/external customers.

         facilitate licensing, base reports, upgrades and general product issues.

         consistently resolve software problems with multiple applications.

sunwest management inc., salem, or                                                                                                     2005

account receivables specialist

         retained to manage resident accounts for 12 facilities.

         initiated new member accounts and managed funds.

         coordinated credits/deposits for each account.

         provided support to marketing, collections and accounting departments.

habitat for humanity of pueblo, inc., pueblo, co                                                                           2004 - 2005

administrative coordinator

         tasked to act as company representative to city/county officials and the general public.

         researched and maintained correspondence, grants, confidential records, newsletters and reports.

         administered volunteer/aid recipient information.

         assumed responsibility for such critical financial control functions as a/r, a/p, budgeting, payroll, taxes, donations and mortgages.

         reported to board on financial issues and position.

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earlier background

prior to 2004, served as administrative assistant, gustav s pub & grill, bookkeeper/receptionist, muzak, and receptionist, j.c. penney, all of clackamas, or.  other assignments as dispatcher with caterair, seattle, wa, and assistant manager, precision cuts, corvallis, or.  in these roles, developed outstanding administration, training, hr and financial control skill sets.

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education

colorado state university, pueblo, co

bachelor of science, business administration, business management major

cum laude graduate, capps capozzolo award for excellence.

 


yyyyyy x. yyyyyy                                             p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com                                                                                                                           (xxx-xxx-xxxx

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a customer service/financial control assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s., business administration, graduation honors, a bookkeeping license, and over 17 years of successful experience. to complement this background, i possess demonstrated expertise in accounting, customer service, operations, account management and use of advanced business software applications, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

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