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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Executive Secretary ~ Administrative Assistant
yyyyyy x. yyyyyy
Profile of Qualifications
Offering several years of administrative/business functions, with expertise in:
Ø Providing quality support to senior-level management and multiple departments
Ø Planning, coordinating and managing workflow/projects to meet critical deadlines and company operational goals
Ø Optimizing productivity, efficiency and quality in minimal supervision environments
Ø Delivering superior customer service in handling high-volume phone communications, responding to inquiries and addressing/troubleshooting issues
Ø Interfacing with strategic partners, corporate office and key stakeholders
Ø Researching markets to define lucrative business opportunities
Ø Maintaining records, files and documentation
yyyyyy x. yyyyyy
Professional Experience
Assistant Manager, Piaget C New York 2007-2009
Proficiently co-facilitate broad areas of business operations, from administrative to sales support and customer service; recognized with Outstanding Performance Award
Effectively manage high volume of complex paperwork/documentation and generate detailed reports for presentation to corporate/senior staff
Play key role in driving sales/business growth by proactively building client base, maintaining productive ongoing relationships, delivering quality customer service, and effectively resolving issues
Contribute to competitive leveraging of company by forging collaborative partnerships with international market and steering research; traveled to Moscow and Hong Kong to research markets
Assistant, Estee Lauder C New York 2002-2007
Provided superior administrative support both as part-time team member, 2002-2005 and full-time staff associate, 2005-2007
Efficiently managed phones, data/information systems, records, communications, and related clerical/office activities
yyyyyy x. yyyyyy
Education
Bachelor Degree, International Business, University of Connecticut -Storrs, CT & Stamford CT; 2005
Member of Treasury, Asian Culture Society
yyyyyy x. yyyyyy
Additional Information
Bi-lingual; fluent in English and Chinese
Chinese
Language Instructor
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