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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Telxxx-xxx-xxxx

abc@xyz.com

 

~  Loyal, dependable and detail-driven professional eager to contribute keen interests in law enforcement as well as a 10-year background with Federal Express toward supporting the NYPD in achieving goals and objectives.  ~

 

Profile

 

         Highly versatile and able to quickly adapt to new roles, responsibilities, tasks, challenges, software, and environments.

         Reputation for integrity, decisiveness, sound judgment, and team-building talents.

         Polished blend of problem solving, rapport building, communication, and interpersonal skills. 

         Extensive administrative strengths encompassing research, file management, data entry, and use of software such as Microsoft Word, Outlook, and Excel.

         Extremely organized with well-honed multi-tasking capabilities.

         Consistently strive to establish a cooperative climate across multiple departments, and identify opportunities which will result in long-term benefits for the employer.  

         Harness enthusiasm and energy to build and inspire cohesive teams, resolve conflicts, elevate morale, and steer personnel to achieve productivity excellence.  

 

Professional Experience

 

Federal Express/Fedex Kinkos                                                                       New York, NY, 1996 to 2006

Office Assistant Manager          (2005 to 2006)

         Steadily advanced through multiple promotions to most recent role spearheading daily administrative operations at FedEx Kinkos.

         Applied dynamic decision-making, planning, and prioritization skills toward driving compliance with company policies, continually optimizing customer service, and implementing measurable efficiency improvements.  

         Strategically monitored, facilitated and streamlined production and retail processes including tracking, pick-up and delivery, and quality control inspections.

         Leveraged solid leadership talents toward interviewing job applicants, providing new hire training, creating staff schedules, conducting performance appraisals, and motivating personnel to display peak levels of productivity.

         Exhibited outstanding versatility as back-up Center Production Operator, Center Specialist, Center Customer Service Associate and Center Customer Service Coordinator.

 

Customer Service Representative         (1997 to 2005)

         Delivered efficient and courteous customer service and support via phone, e-mail and/or fax for issues and inquiries related to tracing shipments, rate quotes, tariff discrepancies, billing, and invoicing.

         Performed extensive data entry, reviewed and verified documentation, and coordinated freight pick-up process as required.  

         Meticulously reconciled daily cash and checks collected, prepared deposits, and documented shortages and damages as applicable.

         Rapidly promoted after only one year as Handler and Courier (1996 to 1997) based on exemplary performance.

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Telxxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging opportunity in a law enforcement or community safety capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you a 10-year background with Federal Express, a considerable interest in joining the NYPD, extensive interpersonal relations experience, and the flexibility to expertly handle competing priorities with an unwavering commitment to efficiency, accuracy, and safety. To complement these qualifications, I offer solid organizational, multi-tasking, analytical, report-writing, and prioritization skills.

 

As a proactive contributor to your organization, you will find me to be a self-motivated and energetic professional committed to supporting you in achieving your objectives through superior resourcefulness and initiative. I am confident that I could be a valuable asset to the New York Police Department and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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