solutions-focused, detail-driven it professional eager to contribute proven test development / implementation, technical support, troubleshooting, and strategic analysis talents toward optimizing a company s productivity.

 

profile

 

ø  contribute dynamic multitasking and time management skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving complex it challenges, and maintaining high-quality standards.

ø  demonstrate precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written / verbal communication and interpersonal relations skills.

ø  holds b.s. in computer science (minor in mathematics) from metropolitan state college of denver.

ø  currently pursuing quality assurance training in automated testing (hp winrunner / hp loadrunner).

 

~ technical proficiencies ~

 

operating systems: unix • red hat linux • microsoft windows 2000 / 98 / nt / xp / vista • sun solaris

programming languages: java • c / c++ • perl • shell

databases: sybase • oracle • ms sql • toad • brio

miscellaneous: ibm rational clearcase / clearquest • microsoft office

 

professional experience

 

         applied sharp technical talents toward preparing formal test plans / cases, along with designing strategies and processes and overseeing the analysis, design, and implementation of comprehensive testing efforts.

         created effective testing procedures from functional specifications and existing implemented products; compiled and presented detailed quality assurance test reports for executive-level management review.

 

         strategically steered business start-up efforts for a successful it operations providing technical support, diagnostics, troubleshooting, software / hardware assistance, and hard drive re-imaging.

         proficiently performed hardware installation / upgrades on motherboards, processors, ram, graphic cards, sound cards, modems (a / b / g wireless cards, dial-up, high-speed), parallel cards, and full system builds.

         contributed wide-ranging it knowledge toward performing laptop diagnostics / repair of dell, sony, hewlett packard, fry, apple, macintosh, and various other brands; effectively provided windows-based operating system installation / upgrades, as well as software installation / upgrades of all applications.

         generated business profits by providing home wireless installations to include 802.11a / b / g wireless cards, routers, access points, signal boosters, and pc- and laptop-based wireless printers.

 

         drove it success by developing test plans / cases, as well as estimating and implementing final testing practices for numerous high-profile global organizations, including the u.s. department of justice, british telecommunications, verizon, and bell south; created perl and shell scripting to optimize testing processes.

         developed a proficient perl-based script designed to automate feed file testing, along with proactively developing and maintaining a software development group test website and completing all essential testing on-time and within project scope to attain high-quality results.

 

         maximized operations productivity by developing test cases / scripts, as well as executing processes for quality assurance testing and order enterprise batching; utilized perl and shell scripts to develop an efficient automated test tool that allowed the data mining process to be reduced from two days to only four hours.

         authored test cases utilizing detailed design specification documents to ensure functionality-based design adherence, along with utilizing isql and brio queries to test data for accuracy; performed full regression testing and documented results before code release.

         expertly utilized applications-based test tools (i.e. internet / directory rollover); identified, reported, and tracked it issues via resolve; authored weekly test reports and attended organizational meetings to report qa test status.

 

~ additional professional roles held ~

 

computer user services assistant, metropolitan state college of denver, denver, co               1995 c 1999

 

 

 

 

 

 

 

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dear__________________:

 

i am currently seeking a challenging and rewarding [ list role ] role within your progressive organization, and am submitting my resume for your review.

 

i am eager to apply my broad it background in test development / implementation, technical support, troubleshooting, and strategic analysis toward optimizing your company s productivity.  i am adept at visualizing innovative it projects, designing best practice methodologies, and implementing business development strategies to achieve cost-effective alignment with operational initiatives.

 

i hold a b.s. in computer science, and am currently pursuing quality assurance training in automated testing (hp winrunner / hp loadrunner) to compliment my wide-ranging operating system, programming languages, and database proficiencies.  i am certain that the combination of my solid professional background and academic knowledge will serve to incredibly benefit your organization.

 

you will find me to be a solutions-focused, detail-driven professional who contributes dynamic multitasking and time management skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving complex it challenges, and maintaining high-quality standards.  in addition, i demonstrate precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written / verbal communication and interpersonal relations talents.  for these aforementioned reasons, i believe i will be a superior addition to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy