Top-performing Account Management professional with proven record of success in growing revenues

 

 

Results-driven Account Manager eager to apply dynamic business development, account management, and customer service skills toward actively supporting the employer in optimizing sales and profits.

 

 

Ø Extensive experience in managing high-volume, Fortune 500 accounts.

Ø Special expertise in business operations, sales, marketing, and business plan development.

Ø Adept at client relationship management and program/service design.

Ø Able to prepare and deliver presentations, training sessions, and business performance assessments.

Ø Excellent customer relations, service delivery, problem-solving, and senior level consulting skills.

 

 

HEATHWAYS, Xxxxxx, XXXXXX 2004 - 2008

Account Executive (2006-2008)

Managed implementation of new programs, products, and services for company specializing in disease management and wellness promotion. Supported executive relationships and ensured all performance goals met. Actively involved in final sales activities. Managed cross-functional implementation teams.

       Improved revenue by upselling additional products and services to clients.

       Prepared and delivered onsite presentations of quarterly account status.

       Grew business by managing renewal strategy development, packaging, presentation, and negotiation activities, and by building effective relationships with clients..

       Identified potential clients and effectively penetrated accounts.

 

Account Manager (2004-2006)

Maintained Xxxxxx region. Monitored regional performance levels and provided reports to management. Key member of Account Management Network Development Team. Investigated and resolved customer issues. Organized high-level strategy meetings with clients.

       Grew Medicare product enrollment through community outreach projects and by attending sales seminars with health plan representatives.

       Carried out Operational Quarterly Reviews of Xxxxxx market.

 

JOHNSON & JOHNSON, Fairburn, GA 2002 - 2004

Account Manager

Oversaw health and wellness for 400 employees at Owens Corning account. Coached employees in high-risk areas, including smoking, weight management, and blood pressure. Carried out health education lectures.

       Designed annual health fair and helped develop successful ergonomics programs.

       Created and implemented Account Expansion Plan and Account Site Business Plan.

       Achieved major increases in incentive payments for account.

 

 

BS in Exercise Physiology, University of Xxxxxx, Spartanburg, XXXXXX

 

 

Community Involvement:  National Health Care of Xxxxxx, Xxxxxx Xxxxxxhool for the Deaf and Blind, National Multiple Xxxxxxlerosis Society, Relay for Life, March of Dimes

Computer Skills:  MS Office, Publisher, Landxxxxxxape