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profile of qualifications


patient-focused trauma program manager / rn eager to contribute 8+ years of icu, critical care management, program development / administration, process improvement, and team building experience toward supporting an organization in delivering superior healthcare.


  • leadership: strategically plan, prioritize, and coordinate individual / team workflow to maximize productivity, efficiency, and quality.
  • critical thinking: adept at resolving key facility challenges on time and within budget while defining multiple strategic initiatives.
  • communication: liaise between stakeholders, healthcare providers, and patients as a strong advocate for high-acuity services.
  • publication: successes and lessons learned implementing the sepsis bundle journal for healthcare quality (july 2008).
  • certifications: acls, pals, bls, and tncc.

career highlights


         improved md response time to trauma activations by establishing qi measures, along with developing critical identification processes for intoxicated er patients with potential head injuries which expedited treatment.

         instrumental in generating the center s lead among 42 hospital chains in decreasing icu-los and total dollars saved, as well as attaining 3rd in decreased mortality at 41%, 2nd in lives saved at 47%, and recognition as the most effective hospital in the sepsis initiative.

         established a statewide educational seminar for ems and nursing personnel regarding trauma patient injury-to-disposition processes.

         saved the hospital extensive reimbursement costs by auditing and exposing questionable billing practices.

         spearheaded a home-on-time program which decreased incremental overtime and increased productivity to include reducing turnover rates from 12% to less than 5% and improving overall patient and employee satisfaction scores.

         decreased ventilator-associated pneumonia (vap) within a trauma icu to below national standards by implementing strict contact precautions on all ventilated icu patients and re-educating nurses and ancillary staff on proper hygienic practices.


professional synopsis


mercy san juan medical center, carmichael, ca                                                                                                               2001 c present


trauma program manager (2008 c present)

         apply dynamic leadership talents toward coordinating all level ii trauma components in compliance with american college of surgeon standards and additional regulatory requirements to include interfacing among key stakeholders at county, state, and national levels.

         play a vital role in efficiently integrating comprehensive programmatic, performance improvement, education, and budget coordination efforts to ensure seamless healthcare processes at all times, along with establishing a clear multi-department chain of command.


manager trauma icu (2008)

         led an 8-bed high acuity, fast-paced icu to include planning, prioritizing, and coordinating workflow among 22.5 top-performing ftes.


manager medical surgical icu (2006 c 2008)

         effectively managed an 11-bed high-acuity, high-turnover medical icu, along with supervising 33.9 ftes in facilitating physician orders, interpreting tests, monitoring status, maintaining records, and providing patient / family education as required.

         created educational tools and instructed ed, md, and floor personnel on sepsis criteria and order sets to include leading a chw sepsis clinical innovation project and forming a proactive committee to implement the ci endeavors.


trauma icu rn regular / per diem staff (2001 c 2006)

         supported physicians within an 8-bed icu to include handling all-inclusive patho-physiological, social, social-economic and ethical issues, as well as contributing solid knowledge of neurological, respiratory, orthopedic, blunt force, and penetrating injuries.

         utilized broad scope of healthcare experience to instruct and manage staff on state-of-the-art medical procedures as charge nurse.


sutter amador hospital, jackson, ca                                                                                                                                          2003 c 2004


medical surgical icu / emergency department staff

         applied sharp analytical abilities toward assessing, identifying, and implementing interventions within fast-paced, high-pressure medical situations, along with relaying data to physicians to provide high-quality patient care within a 6-bed icu and 10-bed ed.




m.s., nursing / m.b.a. (dual program projected 2012)                                                                                         grand canyon university

b.s., nursing (3.85 gpa magna cum laude)                                                                    florida hospital college of health sciences

associate s degree in nursing (3.7 gpa honors graduate)                                                                                  american river college


professional affiliations


trauma program managers association • legislative committee chair • society of trauma nurses • regional trauma county committee

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