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yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000





efficient administrative professional eager to contribute project management, customer service, event coordination and banking capacities in a challenging assignment with a progressive organization.


career profile

ø  over nine years of project management, office administration, banking and customer service experience.

ø  ba degree in english & sociology and currently pursuing master of arts degree in training & development.

ø  strategically maximize performance in completing operations on time and under budget.


technology skills

microsoft office suite, publisher, access, adobe acrobat pro, act! 2000, spss, metavante insight


professional experience

right staffing services, chicago, il                                                                                  2007 - present

pfs banking client services - northern trust bank

       effectively resolve customer questions regarding bank products, services and account transactions.

       process financial transactions and send documentation to appropriate departments.


the lasalle network, chicago, il                                                                                          2006 - 2007

customer service - computershare

       answered customer questions about company products and services and nurtured positive relations with client base.

       provided wide-ranging client education.


loftus & o meara, chicago, il                                                                                                        2006

administrative assistant, american college of surgeons

       maintained and updated national trauma database, edited annual report and drafted presentations.

       coordinated meetings (including catering) and arranged travel.


u.s. equities student housing, chicago, il                                                                           2004 - 2006

conference host (2005-2006)

       checked guests in and out quickly and efficiently, ensured proper supply inventory and coordinated meetings and setup.


resident advisor (2004-2005)

       managed 64-bed floor of 1,700-student residential facility and provided leadership to occupants.

       implemented recreational and educational events.



yyyyyy x. yyyyyy

page two



the mansfield institute for social justice, roosevelt university, chicago, il                            2002 - 2006

research associate coordinator

       managed and trained staff of three on assigned projects.

       recorded meeting minutes and coordinated institute events.

       administered on-going staff professional development.



roosevelt university, chicago, il

currently pursuing master of arts degree in training & development

bachelor of arts, english & sociology 2005


volunteer experience

volunteer, chicago cares 1999

volunteer, roosevelt university new deal service day 2003 - 2004

v-day coordinator, roosevelt university 2006 - 2007















yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over nine years of project management, office administration, banking and customer service experience. to complement this background, i possess analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy






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