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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
efficient administrative professional eager to contribute project management, customer service, event coordination and banking capacities in a challenging assignment with a progressive organization.
career profile
ø over nine years of project management, office administration, banking and customer service experience.
ø ba degree in english & sociology and currently pursuing master of arts degree in training & development.
ø strategically maximize performance in completing operations on time and under budget.
technology skills
microsoft office suite, publisher, access, adobe acrobat pro, act! 2000, spss, metavante insight
professional experience
right staffing services, chicago, il 2007 - present
pfs banking client services - northern trust bank
effectively resolve customer questions regarding bank products, services and account transactions.
process financial transactions and send documentation to appropriate departments.
the lasalle network, chicago, il 2006 - 2007
customer service - computershare
answered customer questions about company products and services and nurtured positive relations with client base.
provided wide-ranging client education.
loftus & o meara, chicago, il 2006
administrative assistant, american college of surgeons
maintained and updated national trauma database, edited annual report and drafted presentations.
coordinated meetings (including catering) and arranged travel.
u.s. equities student housing, chicago, il 2004 - 2006
conference host (2005-2006)
checked guests in and out quickly and efficiently, ensured proper supply inventory and coordinated meetings and setup.
resident advisor (2004-2005)
managed 64-bed floor of 1,700-student residential facility and provided leadership to occupants.
implemented recreational and educational events.
yyyyyy x. yyyyyy
page two
the mansfield institute for social justice, roosevelt university, chicago, il 2002 - 2006
research associate coordinator
managed and trained staff of three on assigned projects.
recorded meeting minutes and coordinated institute events.
administered on-going staff professional development.
education
roosevelt university, chicago, il
currently pursuing master of arts degree in training & development
bachelor of arts, english & sociology 2005
volunteer experience
volunteer, chicago cares 1999
volunteer, roosevelt university new deal service day 2003 - 2004
v-day coordinator, roosevelt university 2006 - 2007
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over nine years of project management, office administration, banking and customer service experience. to complement this background, i possess analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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