yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
skilled management professional with experience in sales, customer service, inventory, operations, staff supervision, training and project oversight seeking to utilize abilities in a challenging customer service manager capacity.
ø many years of experience in management, operations, inventory, customer service, project management and large-staff supervision.
ø fluent in english and spanish.
ø self-driven, effective team player with strong decision-making and training skills.
ø conscientious and dedicated employee with history of going extra mile for employers.
ø expertise in product packaging.
ø a.a. degree.
impact manufacturing 2010 - present
direct and facilitate high-profile custom packaging projects for president of sales.
xpedx 1997 - 2010
customer service manager
recipient of best team performance in california award in 2007 and award of appreciation in 2009.
directed department of 11 customer service representatives and four custom packaging product merchandisers.
oversaw new customer implementation and customer service.
directed critical customer service levels.
coordinated with sales, operations, accounting and credit departments.
visited customers every month and participated in manager lead team meetings.
interacted with million-dollar customers while managing operational expenses.
controlled purchasing and replenishment of custom and non-stock inventory.
built highly positive relationships with customers.
inside sales representative employed by zellerbach (mead company) providing customer service and merchandising packaging support for 3-4 outside sales professionals.
san antonio college, pomona, ca
associate of arts degree
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