~ Results-focused Competitive Intelligence and Research Analyst eager to contribute expertise toward supporting a dynamic organization in optimizing strategic market leveraging and bottom-line performance. ~
Advanced knowledge of varied industries such as financial, technology, professional services, media, government, software, and not-for-profit.
Employ sound time management, organizational, and prioritization skills to manage, lead, and expeditiously complete multiple projects concurrently.
Leverage wide-ranging research methods and tactics to access and obtain publicly available information via Internet, analytical tools, and specialized databases.
Adept at statistical and strategic analysis, secondary research, survey development, consulting, and effortlessly working with customers and accounts worldwide.
Consistently demonstrate first-rate critical thinking, forecasting and project management skills.
Excel in preparing comprehensive market analyses illustrating relative competitor strength, unmet market needs, situation analysis, industry trends, and competitor profiles.
Extensive experience in compiling strategic impact worksheets, white papers, intelligence briefings, and market segmentation reports.
Delivered pre-sales support via competitive insight and market intelligence for high profile accounts such as Sony, American Airlines, Starwood Hotels, and Ford Motor Company.
Self-employed, 2003 to 2008
Independent Contractor / Consultant
Proficiently provided competitive intelligence and awareness services for clients spanning telecommunications, biotechnology investment and software industries.
For telecommunications clients, attended trade shows, researched markets, distribution channels, products and competitors, and identified companies for possible acquisition and investment; results led to at least 2 successful acquisitions.
Conducted in-depth SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for biotech/pharmaceutical product management and marketing.
Concur Technologies, Oakland, California, 1999 to 2003
Competitive Intelligence Manager
Spearheaded competitive intelligence projects and supported corporate marketing, product management, and business planning for developer of customized B2B software/workplace ecommerce solutions.
Applied significant organizational strengths toward preparing and presenting reports, competitor profiles, intelligence briefings, situational analyses, and executive summaries.
Instrumental in driving sales growth through highly effective analytical expertise, crucial to supporting executive-level decision-making processes.
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Professional Experience continued
Reduced lost sales by 25% through conducting comprehensive analysis to determine deficiencies and guide management toward swift action.
Administered internal publications, communications tools, and company newsletter to precisely track industry trends and monitor rival activity.
Successfully coordinated and led dynamic cross-functional project teams vital to maximizing productivity and meeting critical timelines.
Trained, coached and educated company employees in intelligence collection strategies.
Hyundai Corporation, Seoul, Korea, 1996 to 1998
Business Intelligence Manager
- Directed four analysts in collecting and evaluating market and competitive intelligence to support company's manufacturing and export of diverse products which included electronics, ocean vessels, plants, machinery, steel, and chemicals.
- Resourcefully assembled and led Business/Market Intelligence Group to support Korea's leading manufacturing and trading company.
- Accurately predicted major shortage of chemical adhesive used in computer chip making and recommended purchase of extra product to mitigate deficiency and ensure production continuity.
Department Of Defense, Ft. Meade, Maryland, 1984 to 1996
Senior Intelligence Analyst
- Trained, mentored, supervised, and directed team of 15 intelligence analysts in collecting, analyzing, and reporting strategic intelligence data for the Department of Defense, the National Command Authority, and the Intelligence and Security Command.
M.S. Strategic Intelligence, National Defense Intelligence College, Washington, D.C.
Bachelor of Arts in Economics & Bachelor of Arts in History, Goddard College, Plainfield, Vermont
Ø Open Source Solutions Intelligence C 4-day Annual Symposium, 1993 to Present
Ø Society of Competitive Intelligence Professionals C Annual 5-day Conferences, 1994 to Present
Ø Special Libraries Association C 7-day Annual Conference, 1994 to Present
Ø SCIP and SLA: Competitive Financial Intelligence, ROI, CI, and Benchmarking
Ø Various Seminars C Emerging Technologies and Markets
Society of Competitive Intelligence Professionals
Special Libraries Association
Association of College and Research Libraries
World Affairs Council
Commonwealth Club of California
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