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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





seeking to utilize relevant education, laboratory expertise, organizational coordination and testing/evaluation abilities in a challenging quality assurance technician assignment.


career profile

ø  over 15 years of processing, inspection and quality-control background.

ø  knowledgeable in all facets of laboratory work and evaluation of samples.

ø  consistently meet/exceed qa product standards.

ø  expertise in planning, implementation and management of complex projects.

ø  outstanding team leadership and facilitation abilities.

ø  exceptional multi-tasking, tracking and oversight capacity.

ø  record of progression to assignments of increasing responsibility and authority.

ø  proven capacity to interface with diverse groups.

ø  excellent communication skills.

ø  focus on quality and process improvement.

ø  notable record of producing efficiencies and cost reduction.

ø  well-organized with strong detail orientation.

ø  deliver exceptional user service.


professional experience

target, baltimore, md                                                                                                                2006 c present

price accuracy team member

         play key role in driving positive customer experience through assuring merchandise price accuracy.

         as needed, perform price changes in accordance with company policy.

         if any item is priced incorrectly, modify immediately to assure customer satisfaction; notify management if situation requires such action.

         provide continuous pricing information for customers utilizing signage, labels and tickets.

         upon completion of price changes in specific area, ensure merchandise is properly displayed and attractively arranged, including re-wrapping as necessary.

         assure neat and organized selling floor during all price change procedures.


sherwin-williams paint company, beltsville, md                                                                               2001 - 2008

quality assurance technician

      compiled, prepared and entered statistical data for analysis.

      tested paint for color and quality using scales, viscometers, ph meters and ovens.

      implemented company protocols and assessed manufacturing deviations.

      resolved complex problems, developed new procedures and validated laboratory equipment.


johns hopkins medical institution, baltimore, md                                                                             1995 - 2001

microbiology laboratory technician

      responsible for handling and processing bacteriology, virology, parasitological and mycology specimens.

      trained laboratory staff and participated in lab special projects.

      prepared and input data into computer system.

      set up and tested immunology assays using pipettes, microscopes, plate readers and staining slides.



coppin state college, baltimore, md, bachelor of science

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