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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000










Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a Quality Management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As indicated in the accompanying resume, I bring to you solid experience in production environments, outstanding expertise in leading highly-effective quality assurance and control programs, and an exemplary blend of talents in compliance, audits, continuous improvement, and staff management. To complement these qualifications, I offer proficiency in the aviation industry which imposes extremely stringent quality criteria.


As a proactive contributor to your organization, you will find me to be a highly motivated professional committed to supporting you in achieving your objectives through superior self-initiative, unparalleled resourcefulness, and well-honed leadership attributes. I am extremely confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future. 






Yyyyyy x. yyyyyy




Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Results-focused Quality Management Specialist with extensive experience in compliance eager to contribute managerial skills and talents in manufacturing engineering toward actively supporting the employer in optimizing bottom-line performance.


Qualifications Profile


         Adept in quality engineering and management, staff/team leadership, and skillfully communicating with personnel across all levels of an organization.

         Exemplary prioritization, troubleshooting, decision-making, forecasting, and analytical thinking skills. 

         Able to define goals, uncover challenges, propose modifications, and drive solution implementation to achieve measurable process improvements.

         Demonstrated ability to set up, implement, and manage quality systems, interpret complex blueprints and specifications, create control plans, and devise quality manuals, procedures and work instructions.

         Advanced skills in failure analysis, production equipment repair/redesign, supplier relations, steering predictive and preventative maintenance programs, and orchestrating efforts to achieve and maintain ISO 9001 compliance.

         Highly skilled in conducting capability studies to rapidly identify and resolve manufacturing disparities affecting quality in final product.


Professional Experience


General Dynamics Itronix Corporation, Spokane, WA, 2005 to Present

Quality Professional Senior (Acting Manager)

  • Spearhead daily quality operations related to production of rugged and semi-rugged laptop computers.
  • Direct, motivate and supervise team of 10 employees comprised of Incoming Inspectors, Supplier Quality Engineers, Manufacturing Quality Engineers, and Auditors. 
  • Championed launch of five new laptop platforms with a sixth launch in progress.


Key Tronic Corporation, Spokane, WA, 1999 to 2005

Quality Engineer Senior

         Contributed dynamic leadership talents toward planning and administering quality control programs for company s contract manufacturing products.

         Quickly promoted from initial role as Quality Engineer based on proven performance.






Yyyyyy x. yyyyyy ~ Page 2 of 2


Professional Experience continued


         Resourcefully developed and implemented inspection programs and statistical process control (SPC) programs for incoming process, product inspection, and final approval material.

         Functioned as lead auditor at Mexico facilities to ensure new product met stringent corporate quality and engineering requirements.

         Served as Lead Quality Representative for start-up of two new production lines at China facility; relied upon to coordinate and ensure ISO 9000 compliance.


Raytheon Systems, (Formerly Hughes Aircraft Company), El Segundo, CA, 1983 to 1998

Inspection Supervisor / Quality Engineer Specialist       (1997 to 1998)

Quality Engineer Senior                                                      (1993 to 1997)

Product Assurance Engineer I and II                                 (1990 to 1993)

Key Highlights:

  • Steadily advanced through a series of promotions based on proven performance, work ethic, dedication and outstanding results.
  • Directed, supervised, mentored and managed inspectors supporting manufacturing floor.
  • Meticulously examined and verified compliance of printed wiring boards and surface mounted components.
  • Oversaw quality control and assurance for  production of B-2 (Stealth Bomber) Radar system.  
  • Exercised strong organizational skills in verifying compliance of production process with engineering drawings, test procedures, and related manufacturing procedures.

         Designed and implemented SPC program for B-2 Department which considerably enhanced productivity and decreased scrap and repair expenditures.

         Played a pivotal role in company earning Preferred Supplier Award from Northrop Corporation and contributed to company achieving ISO 9000 certification.

         Appointed as Lead Quality Representative for Material Review Board and tasked with investigating and identifying cause of non-conforming hardware; expedited corrective action to dramatically slash scrap, rework, and repair costs.

         Strategically analyzed, planned, designed and implemented multiple process flow and defect reduction programs to boost productivity and decrease non-conformances.




BS Degree, Psychology C University of Texas, Arlington, TX  

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