yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000                       

                                                                                                                                         xxx-xxx-xxxx

abc@xyz.com

 

objective

results-driven professional eager to contribute broad scope of experience in sales, management, operations and customer service in a challenging bank manager or assistant bank manager assignment.

 

career profile

ø  over 21 years of successful bank management, sales, employee mentoring, customer service and regulatory compliance experience with national leader in banking.

ø  drive achievement of ambitious revenue objectives in highly-competitive markets and facilitate high-dollar client relationships.

ø  consistently meet and exceed challenging business development objectives for building market share and recognition.

ø  notable facilitator and communicator.

 

professional experience

wachovia bank                                                                                                                1989 - present

personal banker, willow grove, pa (2009-present)

       advanced to secure and establish new personal and commercial accounts.

       loan money for personal and business clients.

       perform sales calls to generate new business and increase existing accounts.

       ensure branch compliance with federal regulations.

       deliver exceptional customer service.

       permanent titles of assistant vice president and banking officer.

 

roving branch manager, eastern montgomery county market (2006-2009)

       promoted to oversee branches in warminster, dresher, maple glen, huntingdon valley and willow grove.

       ensured each branch met established sales and deposit goals and coached team members.

       set appointments for salespeople to generate new business or expand existing volume.

 

branch manager, warminster/huntingdon valley, pa (1999-2006)

       ensured branch met goals for deposit amounts, loan volume, checking accounts and investments.

       coached and mentored entire team to assist with goal accomplishment.

       drafted annual performance reviews and interviewed and hired new employees.

       managed customer complaints and problems while providing excellent customer service.

       performed outbound calls to small-business clients and referrals to partners.

       oversaw compliance with federal regulations and performed monthly audits.

       held earlier assignments leading to branch manager role.

 

education

montgomery county community college, blue bell, pa 1988