yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive management background toward actively supporting the employer in optimizing performance.

 

profile

 

• dedicated professional offering over 6 years of solid and progressive experience in business operations, workforce management and customer service capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• strong hands on experience conducting safety audits and ensuring compliance with all policies/ procedures.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• dynamic communication, leadership, troubleshooting, and relationship management skills.

 

professional experience

 

assistant kitchen manager texas road house                                                               2008-present

• sharp business acumen and experience in managing broad scope of operations, from food safety/sanitation and safety audits to inventory control, food ordering and quality assurance.
• effectively develop and streamline a variety of kitchen operations, resulting in a .7 percent decrease in kitchen labor, decrease in cost spoilage to .3% and increasing profits by $5k per period.
• successfully steer kitchen operations to generate high volume growth and revenue; driving a 5% increase in restaurant total controllable income.
• effectively train and direct 32-member kitchen staff and actively collaborated in human resource operation functions such as staffing, scheduling and performance evaluations.

 

sales agent outer image sports                                                                                                    2006-2008

• drove the comprehensive research and development of illinois and missouri sales territories, proficiently increasing sales by 40%.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

assistant general manager steak-n-shake                                                                                      2005-2006

• hand-selection for promotion to assistant general manager within 10 months of flagship-store opening, for exceptional on-the-job performance.
• facilitated productive relationships with 10 vendors to achieve competitive pricing and boost bottom-line profitability.
• oversaw 85 member staff, while also handling p&l responsibilities and operational troubleshooting.

 

assistant manager steak-n-shake                                                                                                   2004-2005

• successfully led flagship store from startup in a new market to over $1m in revenue and grew staff to over 120 member team over the course of 3 months.

 

professional education

 

serve safe certification state of missouri                                                                                            2010

serve safe certification state of oklahoma                                                                                         2005

60-hours business courses meramec community college                                                                    2003