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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
retail management ~ store operations ~ human resources ~ customer service
yyyyyy x. yyyyyy
areas of expertise
process improvements strategic business planning quality assurance
hiring/training scheduling/supervision employee retention
profit & loss/budgets forecasting & analysis cost controls
inventory control in-stock optimization shrink reduction
merchandising/advertising customer relations safety programs
yyyyyy x. yyyyyy
professional experience
logistics team lead, target-philadelphia 2008-present
recruited to spearhead team training, coaching and supervision in order to boost in-stock, productivity and backroom performance; proficiently review and analyze backroom reports to define strategies for improving efficiency and accuracy
actively collaborate in selecting, hiring and retaining top-performing teams
strategically plan, schedule and assign team workflow to maximize use of resources, control labor costs and meet operational requirements, ensuring full coverage, dynamic guest services and optimal work center efficiency
assistant store manager, rite aid -philadelphia 2008
successfully reduced shrink and inventory levels by identifying and capitalizing in team member skills as well as effectively executing corporate programs
facilitated merchandising plans based on consumer buying trends which was instrumental to driving monthly sales growth
proactively interfaced with customers, both verbally and in writing, to provide prompt resolution to issues and ensure high satisfaction levels
department manager/assistant manager, wal-mart.-philadelphia 2003-2008
enhanced operations of 6 different departments while consistently achieving budgetary guidelines and reducing employee turnover rate created broad-scope business plans supporting all areas of operations, leading to increased sales through strategic marketing, advertising, human resource management, and p&l analysis
launched a 30/50/90-day plan encompassing swas recap scheduling report and p&l analysis/ forecasting to improve sales, in-stock, shrink, production performance, and bottom-line profits
implemented results-focused staffing, training and team building initiatives and created a supportive teamwork environment to significantly boost employee morale and productivity; steered daily staff meetings, conducted routine job appraisals and coordinated staff schedules
yyyyyy x. yyyyyy
education
degree, management training program, store management, rite aid; 2008
degree, management training program, wal-mart university; 2005
business administration major, devry university; 2003
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