yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

career objective

 

customer-focused professional seeking a position as a linguist, eager to contribute exceptional linguist skills in arabic/assyrian, including translation, interrogation and documentation, toward supporting employer operations.

 

profile

 

• expert linguist with extensive training in reading, writing and translating arabic, english and assyrian.
• in depth expertise in both english to arabic and arabic to english translation, interrogation and documentation.
• strong hands-on knowledge of customs regulations, required paperwork and currency exchange rates for international travel.
• highly effective in multicultural environment; background of international experience in the middle east.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• recognized ability to express complex thoughts in creative and vibrant interpretations; ensure key points are communicated clearly and effectively in both written and oral communications.
• posses active ts/sci clearance.

professional experience

 

ticketing agent/international travel consultant travel professional       august 2000-october 2006

• utilized strong background in linguistics in successfully soliciting and growing new local ethnic travel accounts.
• effectively managed a wide variety of travel operations, including processing travel documents, updating airline contracts and generating sales through cold calling operations.

 

ticketing agent/international travel consultant mill run tours                                march 1995-august 2000

• effectively identified and capitalized on opportunities to penetrate and develop new corporate and leisure travel accounts.

• successfully steered travel sales operations to generate high volume growth and revenue.
• managed broad scope of travel processing activities including updating and distributing airline contracts and travel documents.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

group escort ganymedes tours                                                                    november 1993-december 1994

• consistently provided quality escorts for both individual and group tours, handling all operations from travel packages for cars, hotels, planes and site seeing activities.
• actively serve as liaison between travel company, travel suppliers and clientele.

 

travel reservationist united natons: escwa amman, jordan                              april 1992-november 1992

• effectively collaborated with un personnel in amman, managing all travel needs including transportation and hotel packages.
• consistently exceeded targeted sales goals in support of company vision and mission.

 

supervisor granada travel and tourism: meridien hotel                                january 1977-december 1991

• effectively hired, trained and directed 8-member staff and actively collaborated in human resource operation functions such as employee training, evaluating performance and providing guidance/mentoring.
• proficiently processed all client refunds and ticket exchanges.

 

professional education

 

vip schools, inc. chicago, il                                                                                                                 1994

graduated travel agent, sabre and apollo training