career objective                              

 

disciplined strategist seeking to leverage comprehensive understanding of internal theft and hr-related investigations in support of organizations loss prevention and continuous improvement goals.

 

profile                                                

 

ø  proven track record implementing effective cross-training programs for shrink reduction and awareness while educating associates on security and identification of criminal and suspicious activity; executed company audits for safety and storage and partnered with leadership teams to raise the bar of loss prevention awareness.

ø  guided organizations on policies and procedures while delivering instruction on team recognition, investigation, and prevention of sexual harassment, assault, embezzlement, credit/check fraud, customer complaints, terrorist threats, and identity, metal, and general theft.

ø  thorough understanding of key internal and focus investigations for fraud, theft, sexual harassment and misconduct, discrimination, hostile work environments, diversion of narcotics, wrongful death, major fraud, embezzlement, unlicensed activity, and administrative violations for medical boards; produced comprehensive reports for law enforcement and corporate view.

ø  held pivotal role as representative to external and cross-functional departments, including hr, fleet, management, judicial and government bodies, and regulatory and public safety agencies; maintained up-to-date knowledge of local laws and collaborated with other offices for information exchange, coordination of activities, and criminal intelligence while building relationships with police officers.

 

core competencies:

interviewing & investigations	caseload management	coaching & mentorship
long-range planning	inventory control	troubleshooting & resolution
strategic initiatives	team leadership & training	analysis & research
public speaking & presentation	law / regulatory enforcement	reporting & documentation
federal & state laws	polygraph testing	staff supervision

 

professional experience                

 

ross dress for less, pleasanton, ca                                                                            2008 to present

loss prevention district manager

  assume full accountability for protection of company assets and achievement of shortage and safety goals for $6.5b off-price retailer.

  supervise and promote loss prevention initiatives and programs throughout district and develop and maintain strong partnerships while overseeing teams of store managers and loss prevention agents.

  execute solid data analyses, audits, training programs, and investigations while relaying information through meetings, conference calls, and store visits.

 

csk auto, inc., phoenix, az                                                                                              2006 to 2007

regional loss prevention manager

  conducted internal and external investigations for 120 retail stores, 1,400 employees, customers, and reporting hotline that addressed up to 56 cases per month.

  ensured consistent compliance with osha regulations throughout all security reviews and precisely documented evidence collections, witness interviews, and written reports within data warehouse software and microsoft word and excel.

  mentored three asset protection managers and assigned cases, monitored activities, and delivered performance reviews to company leadership.

 

mervyn s, llc, hayward, ca                                                                                              2004 to 2005

loss prevention manager

  spearheaded internal and external investigations within multi-store environments through evaluation of employees, customers, and staff.

  precisely documented evidence collections, witness interviews, and written reports utilizing exception reporting system to generate cases.

 

pasadena unified school district police department, pasadena, ca                                   2003 to 2004

school resource officer

  supported protection efforts for 27 elementary, middle, and high schools serving more than 28k students, through systematic patrols and targeted conflict mediation.

  delivered presentations to community groups and agencies, including local police departments, parent-teacher organizations, and various centers.

 

state of california                                                                                                             1994 to 2002

investigator / police office & highway patrol

  successfully conducted more than 450 diverse, administrative, and criminal investigations involving complaints against vocational and professional licenses of boards and bureaus within department of consumer affairs.

  inspected regulated activities for compliance with state, federal, and municipal laws while examining personnel and public records and documents to gather information and evidence.

  wrote detailed reports and correspondence for administrative and legal authorities; submitted cases, in person, to prosecuting bodies and testified in court as necessary.

  patrolled areas of los angeles county and provided general law enforcement service to state employees and properties as well as general public.

  followed-up on complaints of terrorist threats, domestic violence, vehicle theft, and other property crimes while assisting with protection of state officials.

 

education & credentials                

 

pasadena / fullerton city colleges-pasadena and fullerton, ca

completed coursework in law enforcement and general education

 

commission on peace officer standards and training-pasadena, ca

basic and intermediate peace officer training

 

legal training-pasadena, ca

juvenile law update

 

wicklander & zulawski-ontario, ca

basic and advanced interrogation and interviewing techniques

 

backster school of lie detection-san diego, ca

certified polygraph examiner

 

state of california

licensed private investigator

 

technical proficiencies:

software: microsoft word, powerpoint, internet research

 

activities                                            

 

volunteer, elementary school painting class

chaperone, high school waterpolo team trip to hungary

golf enthusiast