Results-driven Retail Manager with extensive experience building top-performing sales teams eager to actively support the employer in optimizing sales and profits

 

 

Ø  Planning & Budgeting

Ø  Customer Relationship Management

Ø  Inventory Control & Merchandizing

Ø  Hiring, Training & Staff Retention

Ø  Project Planning & Management

Ø  Business Analysis & Action Plans

Ø  High-End Sales

Ø  Opening & Closing Procedures

 

 

Administrative Assistant, PARSONS BRINCKEROFF, New York, NY                               2010 C Present

  Provide exceptional customer service while responding to calls and directing callers to the appropriate party

  Efficiently manage and set appointments between employees and clients

  Accurately type reports, memos and other business correspondence

 

Co-Manager, THE LIMITED, Huntington Station, NY                                                              2000 C 2009

  Drove sales by building top-performing team; hired, developed, mentored and retained employees

  Successfully coached associates to maximize sales potential

  Played a solid role in increasing revenue by analyzing business needs and creating action plans

  Ensured customer loyalty by consistently focusing on delivering personable service

  Upheld company merchandizing standards

  Effectively managed opening and closing procedures

 

Dresser, THE ATLANTA APPAREL MART, Atlanta, GA                                                          1999 C 2000

  Maintained organization and timelines in a fast-paced environment by ensuring assigned model was dressed in the correct outfit and on the runway at the scheduled time

  Managed the return of all outfits to the showroom upon the completion of the events

 

Sales Associate / Coat Specialist, MACY, Huntington Station, NY                                                   1999

  Profitably closed sales by assessing customer needs and assisting with coat selections

  Built strong business relationships while communicating with vendors about merchandise

  Effectively maintained store appearance by executing floor setups and managing inventory

 

Entertainment Coordinator, BOSCOBEL BEACH RESORT                                                  1996 C 1998

  Enhanced client experiences by planning and managing exciting daily activities

  Welcomed new arrivals and provided detailed orientations to the resort s facilities

  Created a festive atmosphere by planning and decorating for the holidays as well as special occasions

 

 

THE AMERICAN INTERCONTINENTAL UNIVERSITY, Atlanta, GA                                                     2000

Associate Degree C Fashion Marketing (Dean s List Scholar)