yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                 (xxx-xxx-xxxx                                                                                                                                               abc@xyz.com

 

objective

financial services professional exploring opportunities to contribute dynamic sales, customer service, credit, operations, administration, team building and managerial skills toward actively supporting the employer in maximizing revenue performance.

career profile

ø  b.a. degree.

ø  over 16 years of successful career business background.

ø  knowledgeable in all facets of financial services operations.

ø  expertise in loan origination methodologies.

ø  strengths in credit, processing and closing.

ø  comprehensive understanding of business management.

ø  adept in providing training and mentoring to new personnel.

ø  proficient in advanced business software applications.

ø  proven accomplishments in building market share and recognition.

ø  track record of achieving challenging revenue objectives.

ø  outstanding capacity in customer service.

ø  well-organized multi-tasker with strong detail orientation.

professional experience

washington mutual, jacksonville, fl                                                                                             1998 c 2008

mortgage loan officer i / ii

       recruited to inform/advise applicants of various mortgage options.

       provided option data concerning 1^st and 2^nd mortgages and home equity programs.

       submitted applications to du and lp aus.

       expertise in multiple mortgage origination programs including conventional, fha and va. 

       interviewed and reviewed credit with customer.

       scheduled and executed timely closings.

       acted as liaison between processing and client.

       originated and delivered proper documentation in a timely fashion. 

       ensured customer was educated on loan terms/conditions.

       designated to deliver job training and guidance to new hires. 

       effectively identified program errors/inaccuracies that facilitated new system rollouts.

 

landstar ranger, jacksonville, fl                                                                                                            1998

commercial credit analyst

       retained to evaluate new client transportation credit applications.

       analyzed, assessed and evaluated pertinent dun & bradstreet reports.

       reviewed credit extension decision requests.

 

earlier background

prior to 1998, served as customer service team lead, primerica financial services, duluth, ga, and retail services underwriter, ge capital, jacksonville, fl.   in these assignments, built outstanding customer service, financial analysis, staff supervision, underwriting and credit management skill sets.

 

education

university of north florida

bachelor of arts, psychology, criminal justice minor, 2003

cum laude graduate