yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

results-driven individual eager to contribute experience in collections, office and departmental supervision, staff management, customer service and technical skill sets in a challenging collections assignment.

 

career profile

ø  over 22 years of successful collections and departmental management experience.

ø  extensive success in increasing revenues and lowering past-dues.

ø  proven national and international program manager and account coordinator.

ø  drive achievement of ambitious cost-savings and revenue generation.

ø  skilled in effective billing, accounts receivable, credit processing and reporting documentation.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  proven accomplishments in building market share and recognition.

ø  notable facilitator and communicator; fluent in english and spanish.

ø  well-organized multi-tasker with strong detail orientation.

ø  a.a. degree,

technology skills

ms office suite, powercerv, great plains, majic, peachtree, jde oracle

 

professional experience

azopharma pharmaceuticals contract services, inc, hollywood, fl                                               2007 - present

accounts receivable & credit manager

       responsible for cash receipts, collections procedures, daily and weekly ebita reports for ceo.

       increase revenue stream by 90% annually, reduced dso from 200 to 85 days and acquired collections of six additional companies with more in progress.

       prepared and participated in first certified audit.

 

moralmar kitchen cabinets, inc, hialeah, fl                                                                                     2006 - 2007

credit manager

       reduced a/r dso from 70 to 39 days for this kitchen cabinet manufacturer with $25mm in annual sales.

       improved billing process by landing new contracts, purchase orders and reconfigured a/r.

       devised innovative collection methods for each builder to ensure on-time pay via on-time documentation.

       supervised three employees, implemented barcode analysis and exceeded collections records 4 of 10 months.

 

national partitions, inc, hialeah, fl                                                                                                  2004 - 2006

credit manager

       processed credit applications, established new accounts and completed sales agreements.

       utilized d&b reporting and update references to monitor accounts and place liens using ncs services.

       improved cash flow 30% by integrating credit into sales activities.

 

quality copy acquisition service inc, miami, fl                                                                               1994 - 2004

office manager & collections

       hired, trained and directed 19 staff members in collections, customer service, a/r and intake departments.

       maintained 96% collections rate yielding $23mm, managed customer inquiries and generated staff payroll.

       planned/organized internal programs and eliminated redundancy between operations and administration.

       generated monthly sales and cash reports, weekly dsos and maintained interfaces with clients websites.

 

yyyyyy x. yyyyyy

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education

suffield university, city, state

associate of arts, major year of graduation

 

other experience

have also owned and instructed at matckatso aikido club, teaching students and managing small-business aspects of club ownership and served as credit manager for whitecraft rattan inc overseeing credit approvals and collections, developing new procedures, supervising departmental activity and filling in during manager s absence.