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Yyyyyy x. yyyyyy
~ In Process of Relocation to Greenville, SC Metro Area ~
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Results-focused Business Leader with PHR credentials and specializing in Operations Management,
Team Building / Training, Logistics / Project Support, Marketing / Advertising, and Client Relations
eager to contribute 13+ years of solid, cross-functional experience toward optimizing an employer s success.
Profile of Qualifications
Top performer who makes decisions to reflect positively on business efficiency and employee satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.
Integral leader who excels in logistics coordination, project management, training programming, and job development.
Resourceful team player who demonstrates an impeccable work ethic, quick-learning nature, and adaptable personality.
Ambitious go-getter who offers superior attention-to detail while working in high-pressure, deadline-driven situations.
Core Competencies
Operations Management High-Volume Payroll Due Diligence Process Regulatory Compliance
Team Building / Training New Hire Orientations Executive-Level Relations Advertising / Marketing
Strategic Analysis / Planning Benefits Administration Accounts Payable / Receivable Business Communications
Professional Synopsis
Operations Manager
Banyan Consulting (formerly Hartz Consulting & Sovereign Benefits) 2004 C Present
Drive business growth by recruiting, training, and managing a top-performing administrative team, including conducting new hire orientations, preparing and maintaining organizational charts, creating benefit statements, and tracking PTO.
Conduct targeted job analysis to create new employment descriptions and identify companywide administrative needs.
Apply dynamic leadership and analytical talents toward managing accounts payable / receivable procedures, including all month-end reconciliations, complex client invoicing, daily bank deposits / bill payments, and QuickBooks postings.
Manage website content, create and distribute monthly newsletters, and conceptualize marketing brochures, along with developing business social media sites to drive brand awareness and increase traffic which boosts bottom-line results.
Coordinate comprehensive logistics efforts for annual client conferences and design innovative marketing materials.
Support due diligence process for acquisitions, including gathering data and creating reports for senior staff review.
Lead various companywide projects (i.e. office relocations, technology conversions, off-site multi-day meetings).
Liaise between IT teams and employees to guarantee proper and swift resolution of technical issues.
Ensure seamless business processes by managing appointments / contracts for 100+ carriers.
Process benefit enrollment changes via a carrier portal for selected company clientele.
Support Staff II
Carnegie Mellon University 2000 C 2003
Strategically steered the recruitment, training, and management of student worker teams for each semester, including processing payroll for 150 workers using HRIS and coordinating and facilitating wide-ranging student / faculty activities.
Optimized organizational efficiency by cost-effectively managing office inventories and providing administrative support.
Advertising Specialist
Winn-Dixie, Inc. (Corporate Headquarters) 1997 C 1999
Met and / or exceeded key company promotional goals by designing profit-driven specialty and weekly in-store advertisements, along with supporting the development of diverse marketing projects within an administrative capacity.
Yyyyyy x. yyyyyy
~ In Process of Relocation to Greenville, SC Metro Area ~
(xxx-xxx-xxxx • abc@xyz.com • Page Two
Education & Professional Development
Professional in Human Resources (Since 2008) Human Resource Certification Institute
Notary Public (Since 2004) State of Pennsylvania
Certificate in Graphic Design School of Communication Arts
Extensive Business Coursework Carnegie Mellon University
Extensive Communications Coursework North Carolina State University
Technical Summary
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Microsoft Publisher • Intuit QuickBooks
Adobe Illustrator • QuarkXPress • ACT! • AMS 360 • MailChimp (Email Marketing) • Google Analytics
Community Service
Team-in-Training Participant
Leukemia & Lymphoma Society, Pittsburgh, PA 2008 C Present
Successfully coordinate individual fundraising efforts, and raised $4,500+ for cancer research to support society goals.
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