career objective                              

results-driven sales and marketing specialist eager to apply superior business development, account management, and strategic marketing skills toward actively supporting the employer in optimizing sales and profits

profile                                                

ø  offer numerous years of progressive sales and marketing experience, with expertise in the chemical, pharmaceutical, and laboratory supply industries

ø  depth of knowledge regarding flow instruments, chromatography products, industrial air conditioning systems, and laboratory agents, equipment, supplies, and chemicals

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; deliver exceptional on-site and remote support in high-volume settings

ø  actively increase bottom-line profitability through new business generation and developing niche markets, account follow-up and value-added selling, product quality assurance, establishing operational cost controls, and conducting sales trainings

ø  successfully identify and capitalize on opportunities to penetrate and develop markets; proactively monitor trends and developments, including competitor products and marketing activities

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including sap and microsoft office

professional experience                

sales engineer, key instruments, trevose, pa                                                                                       10/06 c 2/09

technical sales representative c chromatography products, bodman industries, aston, pa                5/02 c 9/06

sr. research scientist, betzdearborn, trevose, pa                                                                               2/97 c 10/01

insert job title, kooltronic, hopewell, nj                                                                                                7/96 c 2/97

technical sales representative, thomas scientific, swedesboro, nj                                                     1/96 c 7/96

em science, gibbstown, nj                                                                                                                  1990 c 1995
product manager (1991 c 1995)
technical service representative (1990 c 1991)

 

~ key achievements ~

• successfully steered all aspects of oem and private label product marketing and sales efforts for key instruments, increased sales by 50% and boosted client satisfaction levels
• coordinated manufacturing activity, customized niche products, established distribution network, and designed marketing plans for key instruments
• developed and implemented cost-effective training materials to cut expenses by 50%; provided ongoing guidance for key instruments distributor representatives
• acquired dozens of new accounts and increased sales year-over-year throughout tenure at bodman industries
• provided on-site and laboratory analysis support for betzdearborn clients c granted customer champion award for excellent customer service
• cost-effectively reduced betzdearborn obsolete goods inventory by 75%
  in recognition of outstanding performance, quickly progressed within em science to attain managerial position responsible a broad range of functions including developing new product marketing plans, analytical and synthetic chemistry client support, and technical troubleshooting
• improved instrument repair and customer complaint systems resulting in increased em science client satisfaction; initiated warranty follow-up calls resulting in a 25% increase in sales

 

education                                           

b.a. in chemistry, rutgers university, insert campus, nj

~ professional development ~

professional selling skills ~ fundamentals of marketing ~ planning and developing new products and markets ~

marketing value added services: how to compete against price ~ professional presentation skills