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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



productive, quality-oriented business professional eager to contribute relevant education and exceptional management, account relations, customer service and training skills in a challenging human resource assignment.

career profile

ø  over 13 years of operations, training and account management experience.

ø  bachelor of science degree in business administration, human resource management specialization.

ø  focus on productivity enhancement and meaningful cost control.

ø  well-versed in unit operations and project management.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging background in diverse industries.

ø  skilled in policy, procedures and process improvement.

ø  comprehensive grasp of business management.

ø  outstanding communications and presentation skills.

ø  expertise in providing support to senior management.

ø  well-organized multi-tasker with strong detail orientation.

professional experience

gateway sheets, st. louis, mo                                                                                                   2010 - present

machine operator

       manufacture approximately one million feet of corrugated cardboard sheet per day.

       periodically adjust machine to produce perfectly flat sheets.


american red cross, st. louis, mo                                                                                                 2007 - 2010

mobile unit assistant

       aided setup and operation of mobile blood drives and delivered all necessary equipment to and from sites.

       processed and delivered blood products to laboratory within eight hours throughout missouri and illinois.


gateway sheets, st. louis, mo                                                                                                       2004 - 2007

machine operator

       operated doublebacker section of corrugator machinery. 


may company, st. louis, mo                                                                                                          2002 - 2004

account representative

       collected on delinquent credit accounts and performed skip tracing to locate deadbeats.

       managed general customer service, granted credit increases and informed clients of upcoming events.

       responsible for up to 300 customers and collected over $100,000 per month.


grace hill head start, st. louis, mo                                                                                                2000 - 2002

center family specialist

       enrolled children in head start programs and completed family partnership agreement with parents.

       assisted low-income families with health needs, employment-seeking, bill-paying and other services.


st. louis cordless communication, st. louis, mo                                                                            1997 - 2000

assistant manager

       sold cell phones, pagers and accessories; performed repairs for customers and and refurbishment on used equipment.

       managed equipment purchases and inventory.


southern illinois university, edwardsville, il

bachelor of science, business administration, human resource management, 1996


johnson c. smith university, charlotte, nc

general studies, 1991-1992

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