david s. hill

xxx-xxx-xxxx (home) or 406-321-1132 (cell)
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

executive profile

experienced operations manager

dynamic manager with 20 years of demonstrated success in large scale assignments, specifically in the area of warehouse distribution and management protocols.  capable of completing these assignments on time and on budget.   subject matter expert regarding plan specifications, problem solving, as well as customer service, loyalty, and retention.  astute at developing communications protocols to ensure all resources are regularly kept in the information loop.      

applicable

skill set

  warehouse distribution

  planning & assessments

  aib inspection standards

  billing and billing review

  shipping & receiving

  financial analysis

  data analysis

  budgetary plans

  problem solving

  productivity plans

• cross-functional leadership

  kpi monitoring expertise

  document creation expert

  human capital relations

  inventory control & analysis

key

achievements

functional

abilities

ø  successfully directed operations of a 340,000 square foot facility as well as managed and led 5 supervisors and 45 employees. 

ø  developed and implemented strategic operational plans to reduce overtime and increase productivity by 35% and 45%, respectively.

ø  increased customer satisfaction scores by 25% through planned methodologies and employee incentive initiatives.

ø  achieved top 2% status in intensive 5 week sales training program. 

ø  performed critical research and developed and executed training programs related to operations efficiency.

ø  ran a successful, six-year, no lost time campaign as the company safety chairman.

ø  selected to be on team to roll out new radio frequency bar-code initiatives utilizing texlon and symbol rf equipment. 

  management & project leadership skills

ø  effectively manages supervisory staff as well as multiple departments.   

ø  regularly schedules, reviews and tracks progress of particular projects.

ø  compiles and disseminates various monthly project reports for relevant parties.

ø  monitors and verifies labor and equipment costs for management review and payment.

ø  works directly with supervisory staff, superintendents, and in-house crews.

ø  conducts analysis of monthly reports and internal financial statements.

ø  ensures correct product ordering protocols are in place as well as a/p and a/r processes for efficient billing.

ø  conducts budget control analyses, buy outs, invoicing, anticipated cost reports, and payable verifications.

ø  tracks and analyzes labor hours, production, and key performance measures in order to reduce controllable expenses. 

ø  develops and directs workload protocols for employees and supervisors. 

implementation of communication protocols

ø  constantly ensures lines of communication are kept open with company partners, architects, consultants, representatives, and any other relevant parties.

ø  regularly conveys project updates and progress establishing savings to all relevant parties.

ø  regularly meets with subject matter experts to establish contract guidelines, permits, and regulations relevant to project success.

ø  keeps management abreast of reviews and relevant changes.

ø  attends regular meetings for information updates and knowledge sharing opportunities..

ø  conveys all salient financial information to relevant parties.

specialized skill-set

professional

experience

military

experience

education

ø  aib inspection standards, lot tracking, haccp, gmp, cpm, element standards, sop writing, hazwoper, kpi monitoring, mil-specs.

ø  manning productivity, inventory control, shipping and receiving software, ms office suite, barcode software, strategy queries.

ø  knowledge of warehouse management systems including zebra, delfour, and j.d. edwards.

stillwater mining company                                                                                  2006-2009

position: warehouse supervisor

atlas cold storage                                                                                         1993-2005

- position: operations manager (2005)

- position: operations supervisor  (1993-2004)

combined insurance company                                                                             1993

position: insurance agent

tyson of pa distribution center                                                                   1991-1993

position: shift supervisor

crew chief n.c.o., u.s. air force

- university of maryland c completed general coursework

- city college of chicago c completed general coursework

  computer science, human relations, german, counseling, public speaking and writing, supply chain logistics and transportation