Dedicated and incisive Business Analyst eager to contribute exceptional training, leadership, and technical talents toward supporting a dynamic organization in optimizing performance and productivity.

 

 

  Excel in creating technical documentation inclusive of user interface specifications, use cases, test cases, scope and approach documents, training and support manuals, flowcharts, project plans, and executive summaries.

  Adept in business analysis, gap analysis, quality assurance, and navigating seamless deployment; proficient with HRIS technologies.

  Significant abilities in training and development, project coordination, vendor relationship management, delivering presentations, problem solving, and client support.

  Confident and forward-thinking professional with reputation for integrity, strategic thinking expertise and resourcefulness.  

  Highly versatile with an exemplary ability to quickly and effectively master new roles, responsibilities, technologies and environments.

  Display a cooperative work ethic and a superior level of adaptability, initiative and diligence.

 

 

Avanade, Seattle, WA, 2007 to Present

Business Analyst (Consultant)  

• Played an integral role in developing and implementing Electronic Medical Record (EMR) system at M.D. Anderson Cancer Center serving over 10,000 end users; system boasted fully extensible .NET/SOA architecture comprised of 30+ legacy healthcare source systems.

         Led comprehensive planning sessions to identify and analyze gaps in customer s current business processes and systems, prepare requirements documents, and precisely translate processes and requirements to specification and design.

         Exhibit excellent communication and interpersonal skills to manage customer expectations and achieve executive level buy-in.

         Cohesively partner with development team to implement solution in accordance with established timelines, and held accountability for overseeing change requests.

 

Regency Hospital Company / Acadia Healthcare Company, Alpharetta, GA, 2003 to 2007

Business Application Analyst  

• Spearheaded development of HR solutions, specifically Human Resource Information Systems (HRIS) geared to enhance and streamline payroll operations, benefits administration, and full-scope human resources functions.
• Reliably updated system information to effectively support HRIS user access, security protocols and programs.
• Directed standardization of all acquired in-house payroll solutions for Acadia Healthcare Hospitals involving approximately 1,000 employees by driving cohesive efforts among HR consultants and ADP application developers.

 

Continued

 

 

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Professional Experience continued

 

• Participated in development and implementation of human resource policies and procedures, and proactively teamed with senior management and cross-functional teams to enhance current processes and procedures involving payroll and benefits.
• Performed complex ad hoc queries and developed customized reports to assist senior management in critical decision-making processes.
• Relied upon to conduct thorough user acceptance testing for implementation, upgrades and maintenance.
• Created and launched training program to instruct and coach 26 Human Resource Managers at hospitals nationwide in use of new applications.
• Nominated as most strategic ADP National Account customer for 2006.

 

Regency Hospital Company, 2003 to 2005

Business Systems Specialist  

• Championed development, implementation, maintenance and enhancements of EHR systems, seamlessly integrating technology into clinical workflow.
• Cultivated, nurtured and maintained strong customer relations to accurately and efficiently identify project requirements and subsequently attain system acceptance and adoption.
• Delivered end user training to ensure appropriate use of new system.

 

 

ADP Enterprise                                                             Stromberg Time and Attendance

ADP Employee Self Service                              Position Manager

ADP Winflex                                                     Borland Caliber RM

ADP Benefit Expert                                           Microsoft Office (Word, PowerPoint, Excel, Access)

CPSI                                                                 Reportsmith

 

 

BA in Business Management (Senior Candidate), Kennesaw State University

 

PHR Designation (Professional in Human Resources), in progress

 

Attended numerous workshops spanning topics such as Motivational Leadership, Aligning HRIS Systems with Human Resource Strategic Goals, Presentation Preparation, Service Delivery, and Project Management.

 

 

Society for Human Resource Management (SHRM)

 

American Staffing Association (ASA)