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yyyyyy x. yyyyyy              po box 0000 xxxxxx xxxx , xxxx , xxxxx 00000




solutions-focused it specialist eager to contribute comprehensive technical knowledge as well as dynamic leadership, team management and project administration talents toward actively supporting a progressive organization in optimizing results.



- career profile -


  over 10 years it experience in planning, directing and implementing critical projects focused on innovative information technology, data center operations and end-user solutions.

  comprehensive background in developing technical systems and infrastructure in a large windows environment.

  results-driven leader who effectively builds, trains and leads top-performing teams.

  entrusted with achieving optimal utilization of human through proactive workflow planning, budgeting and ensuring work performance levels.

  solid skills in evaluating, developing, documenting, installing and configuring infrastructure web based, and client-server technologies on windows nt/2000/2003 platform(s), and additional technical infrastructures such as linux & unix.

  expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

  dynamic interpersonal relation, presentation, relationship building and problem-solving abilities.

  proficiently steer projects from inception through delivery.

  effective project planning, tracking, risk mitigation, and change management skills.


- key achievements -


  boosted annual revenues from $77k to $125k in a 3-year period while reducing maintenance expenses by approximately 45% over the same timeframe. 

  relied upon to lend it expertise in managing all aspects of the migration of the intel server environment to a new data center facility.

  exhibited sharp technical acumen and detail orientation in overseeing the migration of 100 windows nt4 servers for blue cross blue shield of florida (bcbsf) and 45 windows nt4 servers for first coast service options (fcso) and incepture, inc. over to new windows 2000 servers.

  successfully facilitated major corporate network redesign project, including addition of server and related sql programs/database migration as well as remote access terminal services leading to dramatic increase in speed and uptime.

  designed and integrated network backup processes that mitigated critical incidents through efficient disaster recovery.

  substantially improved network security by adding firewall protection, intruder detection and dmz at the demarc to infrastructure.



- professional experience -


blue cross blue shield                                                                                      1995-present

systems programmer ii - lan development team (2004-present)

lan administrator i - incepture (2000-2004)

network operating systems analyst ii - lan development team (1996-2000)

associate network operating systems analyst, contractor position (1995-1996)


self-employed                                                                                                  1998-present

it manager


career highlights


  consistently promoted to contribute dynamic leadership skills in designing and implementing policies/procedures for network operating systems, as well as document and execute best practices for the entire network systems and server systems on an ongoing basis.

  actively manage, mentor and motivate 15 intel/windows environment server operations technical staff, playing a solid role in supporting the development of top-performing team members.


- page 1 of 2 -


yyyyyy x. yyyyyy                                                                                                            ~ page 2 of 2 ~



  maintain full accountability for the daily operation and administration of the company's network systems and server environment, and the daily tasks associated with network/server troubleshooting and data center operations; on call for after-hours emergencies and support.

  proficiently develop and execute technology-driven strategies supporting enterprise-wide operations including installation, configuration, maintenance and optimization of servers, workstations, network devices/services, accounts, applications, backup jobs and email.

  efficiently plan and coordinate workflow, define staffing requirements and assign projects to optimize utilization of human capital and operational resources.

  cost-effectively allocate, administer and manage over $1.5 million in resources and assets.

  effectively support internal and external users working closely with corporate and third parties, with strong focus on optimizing productivity, efficiency and quality.

  proactively establish key relationships and liaise with management, clients and vendors.

  apply industry expertise and strong communication skills toward responding to customer inquiries, troubleshooting problems and delivering product/service education.


- prior experience -


network technician iii - barnett bank, support analyst; 1993-1995


- education -


bachelor of science in computer information systems, jones college; 2003

associate of science in business administration, jones college; 2000



- certifications -


microsoft certified trainer (mct)
microsoft certified professional (mcp) + internet

microsoft certified systems engineer (mcse) 2003, 2000, +security & nt4
microsoft certified systems administrator (mcsa) +security, 2003 & 2000

hp / compaq accredited systems engineer (ase), comptia a+ & security+ certified



- technical skills -


ø  nt/windows/linux/vmware/netware server operating systems & associated products

ø  computer hardware, operating systems and application fundamentals with specific knowledge of networking principles and networking hardware and software.

ø  windows nt/2000/2003, windows 95/98/nt/xp/2000 workstation, windows scripting, symantec ghost, ms system management server, ms sql 7/2000, citrix, ms exchange 5.x/2000/2003, iis 4-6

ø  vmware esx server and vmware guest configurations

ø  linux & unix systems administration

ø  networking: tcp/ip, dns, wins, subnets, active directory, windows based security and groups

ø  administer objects within the active directory

ø  create, manage, and administer dfs and dfs links

ø  review, set, and audit security permissions on data

ø  file and share level permissions; and combinations/denial/revoking of permissions 

ø  develop scripts to automated system administration tasks and installation including maintenance procedures.

ø  visual basic and vbscript w/wmi and batch command scripts

ø  resource kit tools to set, modify and audit file level security (showacls, xcacls, cacls).

ø  enterprise experience with 1200+ windows, 30 vmware, and 60 linux server environments



- volunteer experience -


board of directors - 2 non-profit organizations (jacksonville, fl)

treasurer - jacksonville coalition for human rights (jchr)

prior secretary - non-profit religious organization, 4 years

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