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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




business professional eager to contribute dynamic communications, finance, sales, marketing, public relations, administrative and coordination skills in a challenging customer service representative assignment.


career profile

ø  over twenty years of successful business experience.

ø  career built in marketing, financial service, and legal sectors.

ø  expertise in delivery of exceptional customer service.

ø  highly capable administrator.

ø  strong leadership skills.

ø  outstanding communicator and speaker.

ø  well-organized multi-tasker with strong detail orientation.

ø  solid information technology ability.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations.

ø  facilitate finance operations including accounting and leasing.

ø  adept in relationship development and facilitating repeat business

ø  comprehensive understanding of business and operations management.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  highly motivated team player.

ø  flexible and adaptable to rapidly changing circumstances.

ø  college-level business leadership studies.


professional experience

were cookin now, group manager                                                                                           2005 - present

         recruited to conduct and manage health and nutrition dinner shows.

         oversee daily operations.

         recruit and develop staff personnel.

         facilitate daily planning meetings.

         market and sell saladmaster cookware.

         average $20,000 in revenues monthly.

         #2 consultant in regional revenue production.


fred mesch cpa, administrator                                                                                                2004 - 2005

         retained to direct daily office operations.

         originated lease agreements.

         administered deposits, billing and filing.

         performed necessary accounting functions.

         delivered outstanding customer service.


perdue brandon field, attorneys at law, legal assistant                                                           1999 - 2004

         hired to file lawsuits and prepare documents for trial.

         served in account management process.

         orchestrated collection efforts.


earlier background

prior to 1999, served as legal assistant, rohne hoodenpyle lobert meyers - attorney at law; receptionist,
ken watkins, cpa and office manager, bob cunningham cpa.  in these assignments, built outstanding operations, administrative, organizational and customer service skill sets.



texas state university
leadership workshops



yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a customer service representative capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over twenty years of successful business experience in the marketing, financial service and legal sectors.  to complement this background, i possess demonstrated expertise in customer relations, operations, staff supervision, collections and financial control as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy










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