yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
driven professional seeking a challenging position as training manager, where expertise in organizational development, communication, and employee facilitation will prove instrumental to company success.
a results-oriented consultant with experience in the facilitation and implementation of employee suggested improvements. in-depth expertise in classroom and workroom leadership; exceptional problem solving skills. strong hands on knowledge training development and organization. proven ability to lead and motivate team members to ensure company success. track record for diagnosing complex problems and consistently delivering effective solutions to employers. core competencies include:
training development ddi master trainer
lean enterprise implementation problem solving facilitation
- technicolor improvement process honored as program of the year by the national association of idea management for outstanding achievement of excellence in idea management.
- provide consultation, employee development, training, facilitation, and product development provided for clients, including chrysler, fedex, freedland industries, respironics, clark metal products, sweden forum for continuous improvement, high performance solutions, international automotive components.
- instructor, situational leadership.
- coach, the team learning lab of interactive learning laboratories, inc.
- instructor, quick and easy kaizen.
- certified by development dimensions international as master trainer.
- certified by development dimensions international as a facilitator for over 50 programs.
- program leader for root cause analysis by chrysler.
- certified by kepner-tregoe, in situation appraisal, problem analysis, decision analysis and potential problem analysis.
peoplekaizen 1990 c 2008
- work with plant leadership and union officers to make new hire orientation more effective and relevant to the current operation.
peoplekaizen 1990 c 2008
- facilitate correction of van alignment problems, resulting in high customer satisfaction, decrease warranty claims, and promote uninterrupted assembly.
- act as liaison between executives and employees to solve engine valve problem; reduce warranty coasts and increase safety.
- develop programs, policies, and procedures resulting in quality certification from ford motor company.
- reduce changeover time on a blanking die by half.
- assist in events designed to reduce time required to fulfill customer supplies from two to one shift, resulting in 100% revenue increase.
author 2005 - 2007
- yes innovation, co-authored by jim garrick; assisting managers in encouraging employee ideas. published 2007 by infinity press.
- all you gotta do is ask, co-authored by norman bodek; an explanation for managers on how to promote creative ideas from staff. published 2005 by pcs press.
technicolor/thomson 2000 -2005
organizational development manager
- trained and led technicolor improvement process that involved employees in corporate improvement efforts.
- successfully received 25,000 improvement ideas from 1700 employees, with over 18,000 implemented to improve company safety and save millions of dollars overhead.
- created and implemented leadership development curriculum; designed coaching processes for supervisors.
questone decision sciences 1998-2000
- provided consultation, development and training in questone proprietary technology and methodology; focused on product development and supply chains.
- project management of training programs, including customization, train-the-trainer, delivery, and logistics.
- conducted successful presentations in support of marketing, sales, and tradeshows.
michigan health care corporation 1987-1990
park general clinic p.c./vista management services, inc. 1972-1986
eastern michigan university, mi
bachelor s of arts in communications
leader development institute, kepner-tregoe
organizational learning center at mit
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