yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
solutions-focused information technology professional eager to contribute technical expertise as well as dynamic project management and operational enhancement abilities in a senior it management assignment.
ø m.s., information technology management.
ø b.s., information studies.
ø relevant certifications (see below).
ø over five years of relevant it experience.
ø career built in wide-ranging facets of operating systems, web development and server management.
ø adept in installation, configuration, administration and troubleshooting of advanced systems.
ø knowledgeable in linux, unix, apache, mysql and php.
ø outstanding user service abilities.
ø capable of providing exceptional network/user support.
ø skilled in account initiation, upgrades and maintenance.
ø strong evaluative, assessment and diagnostic capacity.
ø demonstrated capacity in multiple operating systems and networking reconfiguration.
ø proficient in software, hardware, databases, backups, storage, email and architecture.
ø background in effective project management.
ø contributor in increasing proficiency.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø english/vietnamese linguist.
software: adobe creative suite, microsoft windows professional
operating systems: dos, microsoft windows, mac osx, unix
web technologies: ftp, google apis, google analytics, google webmater tools, rss, ssh, wireless access protocol (wap)
w3c html 4.01, xhtml, css developer
college of information (ci) web design
comptia a+ certified professional
florida atlantic university, boca raton, fl 2007 - present
computer applications coordinator of special projects & web development
recruited to play key role in organizational information resource management facility.
successfully developed lamp (linux/unix, apache, mysql, php) applications.
increased united way revenue by 20%.
expanded student perception of distance learning participation 10%.
- continued -
yyyyyy x. yyyyyy
initiated and launched electronic thesis/dissertation online submission.
deliver exceptional support for sungard luminis content management system (cms).
started-up accounts, tracked publishing jobs, developed templates and conducted upgrades/hot fixes.
monitor and support university s primary unix web server.
orchestrate unix accounts and groups.
ensure access to existing sites.
develop new sites for departments or colleges.
launch new sites for personal use, administer website alias or redirect.
effectively support sungard luminis portal.
integrate php applications covering single sign-on, troubleshooting, e-mail account and account login issues.
florida state university, tallahassee, fl 2004 - 2007
graduate student services graduate assistant (2005-2007)
utilized blackboard to develop graduate student orientation and services.
managed ms access student database.
designated as liaison between management and website developers.
website development graduate assistant (2005-2006)
managed, upgraded and maintained ci website.
researched and launched farcry content management system (cms).
prior to completing bachelors program, served as peer advisor and usability/project manager intern, florida state university, tallahassee, usability researcher, guadalajara census project, tallahassee, fl, and helpdesk associate, far east components inc., palm beach, fl. in these assignments, administered university databases, updated university website, directed usability studies and conducted website usability analysis.
florida state university, tallahassee, fl
master of science, information technology management, 2007
bachelor of science, information studies, 2005
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