yyyyyy x. yyyyyy                                          0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                       abc@xyz.com

 

career objective                                                                                            

productive, quality-oriented professional eager to contribute dynamic team building, interpersonal relation and project management skills toward optimizing operations of a progressive organization.

 

profile                                                                                                              

ø  offer extensive experience in office administration and technical records management, with comprehensive legal background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

professional experience                                                                               

collection bureau inc. - nampa, id                                                                                 2004-present

it specialist (2007-present)

  won 2 bravo awards for above and beyond performance.

  promoted to contribute technical talents in managing data for a sophisticated dialer system (dakcs) and performing system administration functions.

  conduct comprehensive review and analysis of reports to identify and implement improvement strategies to boost productivity, efficiency and performance.

  directly assist management with posting payments and prepare company s financial reports, demonstrating exceptional detail-oriented and multitasking abilities in achieving operational goals and timelines.

  relied upon to lend expertise toward reviewing legal documentation and determining next steps.

legal assistant/trainer (2004-2007)

  proficiently prepared diverse legal documents including summons and complaints, satisfactions, retains and renewals.

  exhibited solid leadership qualities and legal knowledge in training, mentoring and motivating new legal staff members.

  effectively handled process serving papers and maintained payroll for the process servers.

receptionist (2004)

  concurrently applied sharp business acumen toward providing quality customer service, efficient administrative support and effectively handling debtors and finances, further illustrating ability to manage multiple functions.

 

life care of treasure valley - boise, id                                                                          2001-2004

certified nursing assistant

  effectively planned, coordinated and facilitated nursing assistant functions including performing all residents showers, weights and charting.

  quickly acquired a valuable knowledge of medical terminology.

 

nordstroms - seattle, wa                                                                                              2000-2001
beauty advisor c clinique cosmetics

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  proactively built and established key relationships and liaised with management, clients and staff.

  educated customers on all aspects of skin care and effectively followed up with customers to close sales; consistently met or exceeded sales goals.

 

education                                                                                                         

business management major - university of phoenix, graduating in 2009.