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yyyyyy x. yyyyyy
country of citizenship: united states
ssn: xxx-xx-xxxx
veterans preference: no
job announcement no. mhcbpde-358401-djh
job title: assistant director, mission support
dept. of homeland security
customs and border protection
core competencies
management, administration, staff supervision, training & development, workflow planning/coordination, human resource management, quality assurance, policies/procedures administration, project management, program administration, budgeting, finance, expense tracking, cost controls, procurement, federal acquisition regulations, contract administration, bid/quote solicitation and review, vendor/supplier relations, technical advising, liaising, communications, public relations, reporting, written communications production, information systems, technologies; bi-lingual, english/spanish
work experience
4/2006 - present
u.s. border patrol
el centro, california us
grade level: gs-13
salary: $83,083 usd per year
hours per week: 40
supervisor's name: judith a. anderson; supervisor's phone:xxx-xxx-xxxx; contact: yes
supervisory management & program analyst; 2009-present
mission support specialist, 0301
contribute dynamic leadership skills toward effectively supervising and directing administrative staff across procurement, budget, finance, travel, and warehousing operations. strategically prioritize, plan and coordinate/assign workflow to maximize use of resources and meet critical timelines. hold hr responsibilities spanning sick and annual leave request approvals, reassignment recommendations, status changes (retention, dismissal, probation), within-grade increases, and performance recognition as well as directly counsel personnel on work and conduct and implement informal corrective actions.
proficiently plan and advise on budget as well as facilitate all recurring cost activities. conduct thorough research, analysis and summarization of data for effective budget estimating and comprehensively review estimates based on present obligations and projected expenditures in support of program operations; closely track obligations via sub-object codes. perform cost analyses and advise program managers on trends toward excessive costs as well as impact of budgetary changes, providing senior staff with critical tools for cost-effectively meeting operational goals. actively validate and determine full justification for all requests for funds. efficiently generate and correlate fiscal year recurring cost budget requests for sector. strategically solicit cross-functional department head and station supervisor input on expenditures or new service requirements to maximize collaborative achievement of goals.
page 1 of 4
carmen palma page 2 of 4
as budget officer, enter budget information into purchase card commitment document (pcd) through purchase card system, with further responsibility for adding/deleting funds. concurrently technical advisor for sector on planning/usage of purchase card program; apply working knowledge of federal appropriations law toward advising managers and sector personnel on complex procurement actions including interpretation of procurement and supply regulations, constraints, methodologies, and procedures. in capacity of purchase card approving official, closely examine invoices and supporting documentation of supervised card holders. actively coordinate with office of finance (indianapolis) in all personnel purchase card training.
serving as organization head within sap, review requisition accounting data, quantity, unit price, and related factors for accuracy and execute approvals. additionally review and approve travel orders and vouchers for customs automated travel system (cats) in capacity of approving official.
while warranted contracting officer and administrator of contractor activities under legacy ins, contributed contract expertise toward advising on and assisting with complex contract policies, procedures and directives at both management and staff levels. proficiently administered contracts in compliance with terms and conditions.
8/1999 - 4/2006
u.s. border patrol
el centro, california us
grade level: gs-10
salary: $58,272 usd per year
hours per week: 40
supervisor's name: judith noriega; supervisor's phone:xxx-xxx-xxxx; contact: yes
supervisory administrative support assistant, 303
please reference current mission support specialist position describing same responsibilities.
7/1988 - 8/1999
u.s. border patrol
el centro, california us
grade level: gs-7
salary: $28,476 usd per year
hours per week: 40
supervisor's name: judith noriega; supervisor's phone:xxx-xxx-xxxx; contact: yes
budget assistant, 561
diligently monitored use of expended funds allocated to el centro sector, including reviewing requests and determining availability of funds. efficiently maintained g-104s across various funds; maintained, balanced and closed accounts, posted debits/credits/adjustments and ensured no over-expenditures of funds allocated in each general ledger. effectively compiled and prepared biweekly reports of funding documents/g-104s for submission to regional budget office (robud) as well as produced weekly accounting sheet reporting all g-104s and expenditures; advised staff officers on funds availability for designated areas of operational needs.
as designated class a imprest fund cashier entrusted with a $20k imprest fund, validated receipts accuracy for payment. oversaw 4 alternate and sub-cashiers. optimized cash flow through weekly submittal of reimbursement vouchers to robud. stamped/coded and processed receipts into imprest fund computer program and printed/submitted reimbursement quarterly accountability reports of all cash expenditures for forwarding to robud.
carmen palma page 3 of 4
facilitated timely issuance of supplies/services purchases orders for entire sector and outlying stations; employed knowledge of open market, gsa and small/other-than-small businesses and their limitations. solicited informal quotes and researched vendors to secure competitive gsa contracts. followed up on receipt/disbursement of orders and supplies and forwarded receiving reports to robud and rossd within stringent timelines. managed efficient, accurate purchase orders file for sector. addressed and resolved cost discrepancies with both vendors and robud/rossd contacts. issued government bills of lading (gbl) for shipment of varied items; maintained related supplies of accountable forms and sector files.
prepared and issued sector personnel travel orders, including computing per diem rates; issued and maintained accountable supply of government travel requests (gtrs). efficiently prepared requests for travel advances (sf-1083s) disbursed through imprest fund and forwarded copies of both travel order and sf-1083 to robud.
productively consolidated expenditures from general ledgers for proper designation in support of producing quarterly sf-281, summary contraction action report for submittal to regional procurement department. additionally interfaced with financial institution to cash reimbursement checks and deposit monies received from private individuals/businesses.
7/1984 - 6/1988
u.s. border patrol
el centro, california us
grade level: gs-5
salary: $19,650.00 usd per year
hours per week: 40
supervisor: n/a
secretary (steno), 318
demonstrated dynamic project management and multitasking skills as secretary to 4 assistant chief patrol agents (acpas) and el centro sector office as well as backup secretarial support to the chief patrol agent and deputy chief patrol agent. effectively responded to and routed inbound phone calls as well as received and directed visitors, with strong focus on representing office in professional, courteous manner in interacting with public. managed inbound office correspondence.
oversaw appointment and meeting scheduling for acpas. adeptly prepared itineraries and organized travel and hotel reservations for all sector and station personnel as well as arranged schedules of visits, notified officials of visits and submitted travel vouchers and reports. accurately computed per diem rates and issued travel orders; typed g-250s, sf-1038s and travel vouchers.
entrusted with independently drafting and producing broad-scope communications and preparing for signature and mailing. typed varied complex documents ranging from accident reports, monthly activity reports, cadm-756 report, and operational reports to statistical charts, budgets, and funding proposals; additionally typed cadm-306 reports and miscellaneous communications for supervisory engineering technician as well as notices of inspection and certifications letters and correspondence for employer labor relations unit. typed/issued supplies, materials and equipment purchase orders and determined funds availability prior to forwarding to appropriate office. prepared and submitted applications to department of motor vehicles (dmv). efficiently maintained updated list of sector vehicles fleet for automotive mechanic foreman.
as official timekeeper and key point of contact for sector personnel, prepared and maintained time and attendance reports as well as tracked and reported on payroll activities. maintained performance work plan/appraisals call-up system and advised acpas on initial discussions, mandatory progress reviews and annual performance rating evaluations associated with their staff.
carmen palma page 4 of 4
7/1983 - 6/1984
u.s. border patrol
el centro, california us
grade level: gs-4
salary: $15,531 usd per year
hours per week: 40
supervisor: n/a
secretary (typing), 318
served as secretary to patrol agent in charge of the el centro border patrol station, with responsibilities ranging from typing diverse communications/materials and managing inbound calls to developing periodic reports, coordinating travel/accommodations and providing general clerical support to all station officers.
education
secretarial science certificate, imperial valley college-imperial, california us; 1980
specialized training/professional development
microsoft excel basics and beyond the basics training; 12/19/06 to 12/21/06
maxhr training; april 2006 (16 hours)
basic instructor training program (presentation skills); 10/28/04 (40 hours)
10k purchase card training; 11/20/03 (16 hours)
purchase card overview for budget officers; 10/29/03 (8 hours)
customs automated travel system training (cats); 10/28/03 (4 hours)
performance-based service contracting; 6/13/03 (40 hours)
introduction to federal contracting; 11/02/01 (40 hours)
fundamentals of business writing and effective writing skills; 7/18/01 (80 hours)
federal acquisition regulations overview; 6/12/01 (16 hours)
federal appropriations law; 8/25/00 (32 hours)
microsoft word basic; 8/7/00 (8 hours)
basic functions of supervision; 3/27/00 (40 hours)
service contract act overview; 6/10/99 (16 hours)
advanced simplified acquisitions; 12/2/96 (40 hours)
federal standard requisitioning and issues procedures; 2/13/89 (40 hours)
increasing human effectiveness ii; 1/31/89 (16 hours)
pursuing secretarial excellence; 4/25/88 (8 hours)
proofreading with precision; 2/26/88 (16 hours)
secretarial decision making and problem solving; 7/31/87 (24 hours)
languages
spanish: advanced spoken, written and reading
achievements/awards
performance cash awards: 9/30/06, 9/30/05, 9/30/04
outstanding performance ratings: 9/30/03, 9/30/02, 5/30/01, 9/30/00, 3/31/98, 7/21/97, 3/31/94, 3/31/93, 3/31/91, 3/31/90, 3/28/89, 3/31/88, 3/31/87, 3/31/86, 7/26/85, 10/21/82
superior accomplishment award: 4/03/95
special achievement award: 9/16/87
meritorious award: 4/19/82
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