Administrative/Clerical Assistant

yyyyyy x. yyyyyy

 

Offering numerous years of Administrative, Clerical, Customer Service/Relation, and Operations Management support experience in diverse professional environments, with solid skills in:

 

Ø  Providing quality support to management and cross-functional departments

Ø  Planning, prioritizing and managing workflow/projects to meet critical deadlines and goals

Ø  Delivering superior customer service in responding to inquiries, overseeing order fulfillment  and addressing/troubleshooting issues

Ø  Developing/maintaining reports, records and related documents

Ø  Using MS Office software including Excel and Word

Ø  Training, developing, coordinating, and supervising personnel

Ø  Rapidly acquiring and applying new skills and knowledge across broad industries and responsibilities

Ø  Applying bi-lingual English/Spanish skills toward translating for management, staff and customers

yyyyyy x. yyyyyy

 

CNA, Meadows Nursing Home-Dallas, PA                                                                                             2010

         Demonstrated strong interpersonal relation and basic nursing skills in providing quality direct geriatric patient personal care as well as monitoring and advising nursing/medical staff on patient status

 

Lead Production Associate/Asst. to Asst. Manager, Mission Foods-Mountain Top, PA         2006-2008

         Selected to contribute sharp leadership skills toward assisting Assistant Manager in steering broad-scope operations, with administrative responsibilities ranging from overseeing timely order fulfillment and presenting end-of day reports to performing inventories and reporting via Excel spreadsheets as well as offering general clerical support, including use of MS Word software

         In dual capacity of Lead Production Associate, supervised/tracked staff production,  delivered trainings and safety programs and effectively troubleshot and resolved employee/production issues

         Applied bi-lingual fluency as Translator for both supervisory and support staff; included both oral and written interpretation

 

Cashier, Giant Supermarket-Hazleton, PA                                                                                   2004-2005

         Ensured delivery of quality customer service in efficiently processing cash/sales transactions and assisting customers with supermarket/gas station needs; built customer relations through efficient English/Spanish translationyyyyyy x. yyyyyy

Nursing Program Studies, Votech Technical School-Wilkes Barre, PA; 2010

Computer, Office and Management Training, Mission Foods; 2006-2008
Basic English Writing and Math Courses, Luzerne County Community College-PA; 2007

Accounting & Clerical Studies, Alfredo M Aguayo-Puerto Rico; 1991-1993

yyyyyy x. yyyyyy

 

Volunteer English/Spanish Translator, oral/written

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET JOB)    capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer numerous years of experience in administrative, business, clerical, and operations support as well as customer servicing, including assuming leadership roles requiring a sharp business acumen and solid managerial skills. I have effectively applied my skills and knowledge in diverse industries, illustrating my talent for rapidly adapting to new environments as well as acquiring and using new skills and knowledge. To complement this background, I am bi-lingual (English/Spanish), possess computer/software skills and have capitalized on opportunities for ongoing professional development through courses/trainings in areas ranging from administrative/clerical and management to accounting and computer operations.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Sandra Torres