yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                       abc@xyz.com

objective

proficient telecommunications professional eager to contribute advanced technology, operations  and project management in a challenging communications services assignment.

career profile

ø  nearly three decades of relevant communications experience.

ø  a.s., degree.

ø  outstanding capacity to develop and implement advanced applications.

ø  numerous certifications in diverse applications.

ø  proven user support capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  deliver exceptional customer service, quality and attainment of organizational objectives.

ø  knowledgeable in systems analysis, testing and quality assurance.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  enthusiastic team player.

ø  fcc general radiotelephone operator license.

certifications

network+

cisco ccent

professional experience

alcatel-lucent, orlando, fl                                                                                              1999 - present

lead installer

       install toll/network and lucent 5ess switching equipment.

       perform repairs and upgrades to central office systems.  

       coordinate with all major telephone companies.

       provide systems troubleshooting and quality control.

education

tampa technical institute, tampa, fl. associate of science, major, 1998

 

lowery air force base electronics school, denver, co, graduated, 1977

other experience

prior to 1999, employed by hillsborough county sheriff s office as communications technician, installing and repairing mobile/handheld radio equipment and vehicular lights/sirens/flashers/radios; columbia telephone company as installation/repair technician installing, programming and repairing electronic pbx phones; sprint/earthlink as call center technical support providing assistance and troubleshooting for customer system problems; bayway enterprises as operator of three domino s pizza franchises; bayway couriers delivering products to florida locations; pacific northwest bell telephone company as installation and repair technician installing and servicing phone service to commercial and residential customers.

military experience

united states air force                                                                                                        1977 - 1981

weapons mechanic