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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
driven professional seeking a challenging position in customer service, where expertise in client services, employee management and customer accounts will prove instrumental to company success.
profile
- offer solid and progressive experience, including expertise within client support, employee management and customer service capacities.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer and client services interaction both in person and via telephone.
- dynamic communication, presentation, negotiation, and relationship management skills.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to customer service environment.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.
professional experience
real estate agent fredrick w oneal realtors 2001-2008
- successfully steered real estate sales operations in the chicago area to generate high volume growth and revenue.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
- contribute proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand utilization of bank s products and services.
postal worker u.s postal service 1973-2005
- sharp business acumen and experienced in managing broad scope of postal operations, from sorting mail, letter delivery and customer service to sales, product services and customer mailings.
- recognized by both clients and management for friendly, helpful and efficient customer assistance.
education
real estate salesman training chicago association of realtors 2000
life/health insurance salesperson training school name 2008
training & exam u.s. postal service 1973-2005
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