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Yyyyyy x. yyyyyy

16162 NW 12 Street Pembroke Pines, Xxxxxx xxxxxx xxx-xxx-xxxx


Results-focused professional eager to contribute expertise in Staffing and Administration toward supporting HR Operations of a progressive organization. Strong employee relations and recruiting skills, as well as training and supervision experience. Excellent computer skills, and the ability to adapt to a rapidly changing environment. Currently studying for the PHR Certification. Bilingual - English and Spanish


Qualifications Summary

w  Proficient problem solver who conceptualizes business and HR initiatives to develop workable solutions.

w  Contribute HR expertise toward supporting professional development, recruiting, and employee relations.

w  Performed background and credit checks, and accurately completed I-9 forms.

w  Incorporate staffing strategies and implement programs to identify and hire talent within and outside the company.

w  Develop HR models to identify competency, knowledge and talent gaps; support and drive diversity management initiatives, highly familiar with all DOL and EEOC compliance factors.

w  Proficient in Custom Match, Word, Excel, PowerPoint, Access, LoanSoft, Optis, Lotus Notes, Outlook


Human Resources Experience


Convergys (2010) - Temporary Recruiter

w  Through Adecco services, provided comprehensive recruiting services including; applicant screening, administration of pre-employment testing, interviewing and follow-up.

Adecco USA (2008 to 2009) - Staffing Consultant

w  Demonstrated talent for identifying and recruiting personnel vital to ensuring delivery of quality temporary staffing support to key clients; managed the pre-qualification processes, interviews, drug screens and reference checks.

w  Effectively communicated with clients to measure associate performance, and generated new leads to drive business and revenue goals.


Adecco Staffing (1998 to 2001) American Express Background Verification Officer

w  Masterminded and implemented a new, comprehensive Background Verification Program to ensure compliance with all background check requirements within the organization.

w  Promoted program to vendors and contractors throughout a 5 state region , processed and reviewed data, and made determinations on terminations and retention for employees with discrepancies on their report.

w  Participated in new employee orientations and on-boarding processes; facilitated presentations detailing new employee information, benefits and performance expectations.


Additional Related Experience


American Home Mortgage (2006 to 2007)

w  Managed inside and outside sales initiatives to secure over 200 new clients; performed all origination processes for home purchases, home equity loan products and new construction financing.

w  Aided clients in determining the most appropriate financing options, and customized loan packages to meet their needs.

w  Ensured timely closings by communicating with the borrower, appraiser, Title Company and realtor to facilitate required documents.


Washington Mutual (2004 to 2006) - Sales Assistant

w  Assisted Loan Consultant in the establishment and maintenance of over 400 clients; drove aggressive sales and marketing strategies to secure a 40% increase in sales pipeline, and provided outstanding customer service through strong communication and relationship skills.


New Jersey Department of Labor (1997 to 1998) - Intermittent Labor Services Worker

w  Interviewed claimants and made determinations for eligibility under New Jersey laws; processed over 60 claimants per week, and provided counseling and guidance for securing new employment.


Harding Pharmacy (1994 to 1997) - Manager

w  Oversaw day to day business operations including staff development and performance measurement; interviewed and hired new staff, and managed vendor relations for store merchandise.



Bachelor of Arts in Sociology Douglas College, Rutgers University - Bachelor of Arts, Sociology

SHRM Essentials of Human Resources Course

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