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Jessica Romero
0000 xxxxxx xxxx , xxxx , xxxxx 00000

Country of Citizenship: United States

SSN: xxx-xx-xxxx


Job Announcement #:  NCDE09663416D

Position:                      Human Resources Specialist (Employee Benefits)

Department:                 Department Of The Army

Agency:                        Field Operating Agency of Army Staff Resourced OA-22



Core Competencies


Human Resources Administration, Personnel Administration, Employee Benefits Administration, Benefits Analysis/Comparisons, New Benefit Introductions/Presentations, 5500 Audits (401K), Medical, Dental, Long-Term Disability, Short-Term Disability, Life Insurance, Social Security, COBRA, HIPPA, FMLA, Research, Information Gathering, Analysis, Communications, Presentations, Counseling, Claims Processing, Payroll Administration, New Hire Orientations, Employee Welfare/Recognition Programs,  Employee Assistance, Open Enrollments Coordination, Personnel Records Management, Accounting, Finance, MBA-Human Resources Candidate, BS-Business Management

Professional Experience


October 2007 to Present
OSG Tap & Die, Inc.
Glendale Heights, IL 60139
Human Resource Specialist
Supervisor: Judith Archer; Phone#: Confidential; Contact: Confidential (Please contact me first)

Salary: $35,000/annual

Hours per Week: 40

Actively collaborate with HR Manager in steering broad-scope areas of operations ranging from payroll, employee benefits, out-of-pocket expenses, and departmental invoices to employee welfare and recognition programs as well as related programs focused on optimizing employee relations; additionally support execution of special projects.  Play key role in developing and facilitating HR programs, policies and procedures.


Efficiently compile, analyze and input payroll for weekly processing and maintain payroll and time/attendance records. Expertly respond to employee inquiries regarding payroll, time/attendance, benefits, and related HR issues.  Ensure critical compliance with legal requirements in maintaining confidential personnel files as well as conforming to Federal/State unemployment regulations. Process all employee changes, adjustments, transfers, and related information using ADP products; manage weekly timecards using Enterprise Time & Labor application. Manage new pay-cycle processing, with strong attention to quality reporting.   Routinely update 401k spreadsheets and assist with 401k funding.  Effectively manage vacation requests and tracking file. Oversee processing/completion of employee service awards.  Plan, coordinate and facilitate open enrollments.



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Jessica Romero                                                                                                                 Page 2 of 4


Contribute solid understanding of accounting practices/principles in preparing detailed month-end, Out of Pocket expense and sales staff bonus reports.  Accountable for managing financial aspects of Benefit Invoices. Create complex payroll journal entry worksheets for all companies.  Process medical benefits invoices, such as UHC, LTD, Life, etc. Conduct thorough reviews of quarterly tax statements and prepare spreadsheet for accounting; update tax information for SUI. Administer out of pocket expense program as well as corporate charity program; Treasurer for St. Jude charity program.


Boost operational efficiencies by co-developing department technology-driven systems; ensure all feedback, such as UHC, 401k, etc., processes through ADP products including HRB, PayXpert, ADP Hosting Service, and E-time. Complete POS importing and rebates for prior month. Further apply technology skills toward updating/maintaining company Intranet.

January 2007 to September 2007
Scott Elementary School
Melrose Park, IL
Office Secretary                                                 
Supervisor: Flor Rojas; Phone#xxx-xxx-xxxx; Contact: Yes
Salary: $32,000/annual

Hours per Week: 40


Efficiently maintained confidential student records, files and retrieval system.  Effectively coordinated and managed financial transactions and accounting functions supporting financial budget.  Relied upon to expertly advise staff on District policies and procedures.  Steered general office/administrative functions spanning incoming/outgoing mail management, reception, inbound phone communications, and clerical activities.

August 2005 to September 2006
Allied Technology Group
Des Plaines, IL 
Research Assistant
Supervisor: Bud Schalfer; Phone #: 847-207-9755; Contact: yes
Salary: $40,000/annual

Hours per Week: 40


Demonstrated dynamic prioritization and strategic planning skills in actively managing key components of ARMS Research study in a minimal supervision, self-driven setting; consistently organized and managed projects/workflow to meet critical timelines.  Proficiently generated information from multiple sources, presented data in spreadsheet format and analyzed data in order to draw conclusions and offer recommendations for study qualification considerations.  Managed high volume of classified clerical document processing as well as office files; entrusted with inventorying confidential data and ensuring accountability and security of materials.


Routinely interfaced with study recruits on a daily basis. Actively collaborated with Walter Reed Army Institute of Research (WRAIR) in speaking with broad populations focused on physical fitness and military body fat limit issues. Successfully developed project both individually or on a collegiate basis in accordance with WRAIR and Military guidelines targeted toward achieving enlistment goals. Administered standardized tests supporting study; tested individual physical fitness, focusing on identifying over-limit body fat percentages and determining recruit enlistment standings.  Effectively initiated, cultivated and maintained productive working relationships and strategic partnerships within MEPS medical and other sectors as well as ARMY liaison.


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November 2004 to January 2007
America Chartered Bank
Elk Grove Village, IL
Bank Teller
Supervisor: James Kries; Phone#: 847-956-3939; Contact: Yes
Salary: $23,000/annual

Hours per Week: 32


Proficiently managed full-scope customer banking transactions, consistently ensuring delivery of quality service in processing transactions, responding to inquiries and troubleshooting/resolving issues. Applied sharp attention to detail toward inputting, reviewing, balancing, and managing high volume of diverse banking transactions.  Resourcefully used customer account data to develop business by applying information toward developing and delivering customized presentations of cross-functional and additional products/services. Assumed leadership role in establishing work schedules, overseeing adherence to proper procedures and mentoring peers.

June 2002 to November 2004
Schaumburg, IL
Floor Supervisor
Supervisor: Katie Novak; Phone#: 847-969-0350; Contact: Yes
Salary: $18,000/annual

Hours per Week: 32


Oversaw floor sales, customer service and operations, contributing dynamic communication, leadership and problem solving talents toward maximizing both customer and employee relations.  Collaboratively trained new hires and served as mentor; continually promoted a motivating, team-oriented work environment instrumental to high job satisfaction and employee retention levels.


Consulted with clients on printing needs and assisted with special orders/requests.  Applied cross-selling, up-selling and consultative/solution selling techniques toward maximizing sales.  Efficiently handled cash outs, bank deposits and daily updates.


Controlled inventory, managed shipments/transfers, steered seasonal floor changes, and provided purchasing input.  Actively supported store in containing costs and monetary losses. Oversaw facility maintenance/upkeep for compliance with company and health/safety regulatory standards.

November 2000 to October 2001
Carlton Cards
Oak Brook Terrace, IL
Floor Supervisor
Supervisor: Celeste Jones; Phone#: N/A C Out of Business
Salary: $16,000/annual

Hours per Week: 32


Successfully built high-performance teams by delivering proactive formal training programs as well as ongoing informal on-floor coaching, fostering an environment conducive to professional development and leading by example; additionally developed formal written evaluations and presented performance-based feedback.  Partnered with Manager, Associates and peers in anticipating and circumventing problems, establishing and meeting objectives and planning upcoming events.  Coordinated and delegated staff tasks and supervised to ensure timely and quality completion.


Jessica Romero                                                                                                                 Page 4 of 4


Strategically defined and executed targeted policies, procedures and objectives instrumental to boosting operational efficiencies, sales and bottom-line profits. Actively interfaced with all operational areas within American Greeting Corporation. Developed quality detailed reports key to short and long-range business planning, decisionmaking and sales growth. Further conducted research, analyzed reports, identified trends, and defined inefficiencies in order to promptly address problems and maximize department profitability. Took the initiative to continually grow with and contribute to company by attending product knowledge training programs as well as shopping competition to identify trends and develop new strategies.



Keller Graduate School of Management
Oak Brook Terrace, IL
Attended: March 2008-Present

Degree: MBA

Concentration: Human Resources

Graduated: Pending, December 2009
Current GPA: 3.34
Semester Hours Earned: 36 out of 48

DePaul University
Chicago, IL
Attended: September 2000-June 2005
Degree: Bachelor s in Science

Major: Business Management

Graduated: June 2005

GPA: 2.580
Quarter Hours Earned: 210.50

Technical Skills
DOS; Microsoft Word (IBM & Mac); Outlook, PowerPoint, Excel, Access, Word for Windows, Quicken Pro, Kronos, Premier Suite, ADP PayXpert, Enterprise, & Human Resource Benefit Solution


Proficient, Spanish Language



Treasurer, St. Jude Charity Committee

Member, Eco-Friendly Committee, OSG Tap & Die








Jessica Romero
0000 xxxxxx xxxx , xxxx , xxxxx 00000

Country of Citizenship: United States

SSN: xxx-xx-xxxx







Department of the Army

Field Operating Agency of Army Staff Resourced OA-22


RE Job Announcement Posting: NCDE09663416D



I am extremely interested in being considered for the Human Resource Specialist (Employee Benefits) position currently available.  To acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time.


As demonstrated in the accompanying resume, I offer you a broad background in Human Resource Administration. In an Employee Benefits capacity, I am well-versed in varied medical, Dental, LTD, STD, Life Insurance, and related products as well as 401k Plans.  I am also experienced in working with COBRA, HIPPA, FMLA ,and regulatory agencies.  I have coordinated and managed open enrollments, delivered informative and introductory benefit presentations/sessions and conducted new hire orientations, and am able to comprehensively research and analyze benefit options.  Further, I excel in counseling and assisting employees in defining optimal benefit solutions and resolving benefit-related issues.  My HR background goes beyond Employee Benefits to encompass all areas of operations, from payroll administration and personnel records management through recognition/incentive program management.


To complement this background, I am on track to earn an MBA in Human Resources in December 2009 and graduated with a BS in Business Management in 2005.  I am also proficient in diverse HR software/applications and am fluent in Spanish language.


As an employee, you will find me to be a driven team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your operations, and look forward to interviewing with you in the near future.






Jessica Romero



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