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134 Canoe Crescent SW Airdrie, Alberta, T4B 2N9 (xxx-xxx-xxxx


Dynamic, ambitious and talented Finance Industry Professional, eager to contribute a deep and rich understanding of mortgage processes, lending compliance and client relations toward supporting the bottom line goals of a progressive Mortgage Organization, in a role as a Mortgage Specialist.  Exceptional analytical skills, with the ability to identify and present the appropriate lending vehicle based on a consultative sales approach.  Strong ties within the Muslim Community, and an understanding of cross cultural business development techniques that will allow for a strong presence within these markets. 


Core competencies include:


Fluent in Hindu/Gujrati/Katchi/English

Lending Guidelines and Processes

Strong Customer Service Skills

Persuasive and Effective Communicator

Strong Organization and Planning

Highly Competitive and Decisive

Develop Relationships/Influence Decisions

Effectively Manage Multiple Projects

Consistently Exceed Goals & Objectives

Technologically Savvy/Computer Literate

Consultative Sales Strategies

Strong Cross-Selling Ability


Professional History


1996 to 2010:   RBC Financial Group, Calgary, AB

2003 to 2010:   Mortgage Specialist

   Maintained oversight for entire mortgage process from application, preliminary loan underwriting to closing in line with the bank's policies and procedures.

   Leveraged strong understanding of mortgage related processes, laws, regulations and controls to provide the client with the most suitable product for their needs.

   Spearheaded efforts to ensure monthly incremental mortgage growth.

   Proactively managed existing mortgage customers and built realtor/customer relationships and distribution network.

   Provided first class and timely service levels to all customers throughout the mortgage process.

   Consistently exceeded revenue goals and received Top Sales Award in 2006 for exceptional revenue results.


1996 to 2003:   Personal Financial Services Representative

   Led customer relationship management strategies to evaluate and make recommendations for clients to assist them in meeting their financial planning goals.

   Prospected and networked for new business opportunities; built strong, trusting business relationships to enhance revenue and profitability results.


Professional Development / Volunteerism


   Professional Coursework on anti-money laundering, mortgage fraud, customer care, and effectively growing business.


   Volunteer, Community mosque fundraising and marketing efforts to increase attendance.



134 Canoe Crescent SW Airdrie, Alberta, T4B 2N9 (xxx-xxx-xxxx



<Hiring Contact Name>

< Title>

<Company Name>


<City, ST Zip>


Dear Mr./Ms. ____:


As a highly successful Mortgage Specialist, I am confident that I have the characteristics you are seeking in a candidate for the position of <position here>.   I have enclosed my resume for your review and believe you will find that my track record of driving aggressive sales and client relationship strategies will be a perfect fit for <organization here>.  After reading the requirements for the position of <position here>, I see that you are seeking someone with the ability to <something from the ad here>.  I am well versed in <correlation here> and know that I could be an integral member of your team.  I am re-locatable and willing to travel to participate in the interview process.


I have consistently exceeded annual revenue goals through a sincere dedication to drive positive business results.  I am expert in prospecting, identifying and closing new business opportunities, and have a deep and rich understanding of laws and regulations governing the mortgage industry.  I am an award winning sales leader with the ability to drive growth in a challenging economic environment and my dedication to superior performance is a reflection of my success.


I am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 


Thank you for your time and consideration.







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