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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx


Dedicated B.S. in HR Management Graduate eager to contribute educational background and interpersonal skills toward supporting a dynamic company in optimizing bottom-line performance.


Qualifications Profile


         Well-versed in workplace health and safety, diversity, EEO and OSHA regulations, compliance, HR strategy development, staffing, and budgeting.  

         Able to create effective employee development initiatives, practical retention strategies, and employee recognition and award programs to bolster productivity and increase employee engagement.

         Ethical and discreet with strong employee relations, counseling, coaching and problem solving skills

         Skilled in interpreting and applying employment rules and regulations to achieve a cooperative and cohesive workplace climate vital to maximizing retention and productivity.  

         From 2005 to present time, completed Bachelor s Degree in HR Management while serving in multiple volunteer capacities throughout community in youth sports organizations and with elementary schools.




University of Maryland University College, 2009

Bachelor of Science in Human Resources Management, Minor in Business Administration -- Dean's List


Professional Experience


Fleet Dispatcher -- AAA Arizona, Phoenix, 2004 to 2005

         Applied exceptional prioritization skills toward expeditiously dispatching roadside assistance vehicles to AAA members via state-of-the-art computer software and GPS tracking systems.

         Accurately tracked and inputted driver hours and vehicle maintenance information into database.

         Performed broad-scope administrative functions inclusive of calculating charges for services, processing payments, completing reports, and enforcing compliance with AAA rules and regulations. 


Dispatcher -- Sun City Towing, Sun City, Arizona, 2002 to 2004

         Dispatched vehicles to provide roadside assistance while precisely tracking and documenting driver mileage and receipts, and ensuring drivers adhere to equipment and vehicle maintenance policies and practices.

         Resourcefully assembled and introduced orientation and training packages for new drivers.

         Significantly increased receivables by setting up online payment systems for various accounts.


Rental Agent -- Discount Car and Truck Rentals, Phoenix, Arizona, 2000 to 2002

         Facilitated vehicle rentals by fostering excellent relationships with customers as well as local insurance companies and car dealerships.

         Exercised outstanding communication skills to explain contract terms and conditions to customers, respond to inquiries regarding agreements and vehicles, and process payments.

         Consistently ranked among top three producers throughout multiple locations for upselling customers to additional coverage option.


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx











Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a human resources capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


In addition to a Bachelor s Degree in HR Management, I offer exemplary experience in conflict resolution, proficient organizational and planning expertise, and considerable expertise in facilitating compliance, delegating tasks, and motivating team members to meet and exceed defined goals. To complement these qualifications, I offer excellent knowledge of labor law, health and safety, and training and development.   


As a proactive contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior performance and dedication.  I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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