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Yyyyyy x. yyyyyy                                       PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000-2667



Career Objective                                                                                            

Results-driven Sales Professional eager to apply dynamic business development, account management and strategic marketing skills toward actively supporting the employer in optimizing sales and profits.


Ø  Offer extensive and progressive experience in sales and customer service management, with comprehensive background in strategic planning, training, operations and total quality management.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a rapidly changing, highly competitive industry environment.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.


Key Achievements                                                                                            

Ø  Accomplished Insurance Company Person of the Year from Independent Insurance Agents of Virginia, 2002.

Ø  Awarded Company Representative of the Year from National Association of Professional Insurance Agents, 2001.

Ø  Achieved Outstanding Company Representative of the Year from Professional Insurance Agents of Virginia & DC, 2001.

Ø  Won Company Professional of the Year from Independent Insurance Agents of North Carolina, 2001.


Professional Experience                                                                               

Nationwide Insurance - Columbus, OH                                                                            2007-Present

Associate Vice-President, Sales

  Contribute dynamic leadership skills in directing Exclusive Agency sales in West Virginia and southeastern Ohio.

  Successfully build and lead a top-performing team of 8 Sales Managers vital to ensuring the profitable development and management of over $400M in annual revenue.

  Directly liaise and collaborate with senior management to develop and implement key strategic initiatives.

  Proficiently design and launch tactical sales plan for each district, with strong focus on optimizing productivity, efficiency and performance.

  Apply advanced communication skills toward serving as primary liaison between my team and Home Office staff to implement company programs.

  Exhibit solid leadership qualities in mentoring, coaching and developing team of associates.


AIG Agency Auto - Alpharetta, GA                                                                                  2004-2007

Zone Manager, Sales & Marketing

  As the National Process Leader for Sales Management, maintained full accountability for deployment of 100-person sales force in 38 states, with combined annual written premium of $1.2 billion.

  Effectively planned, coordinated and facilitated a national sales training program, instrumental to motivating associates and boosting performance.

  Relied upon to lend expertise toward directing the process for managing company s largest national accounts, illustrating exceptional communication and interpersonal relation skills.

  Conducted comprehensive review and analysis of daily operations to develop and implement best practices for key functions.



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Progressive Insurance - Richmond, VA                                                                           1987-2004

Regional Sales Manager (1997-2004)

  Successfully oversaw and led a group of 9 Territory Sales Managers in Virginia and North Carolina, with over $200 million in WP.

  Efficiently planned and coordinated workflow and assigned projects to optimize utilization of human capital and operational resources.

Senior Territory Sales Manager (1992-1997)

  Supervised and managed a territory of 250 independent agencies in Central Virginia, generating 50% growth over two-year period.

Unit Supervisor/Customer Service (1987-1992)

  Directed a department with 25 direct reports, covering Virginia and Maryland new business and renewal processing, demonstrating exceptional managerial and multitasking abilities in achieving operational goals and timelines.



Master of Business Administration - Virginia Commonwealth University

Bachelor of Science in Mass Communications, Public Relations Concentration with Minor in Political Science - Virginia Commonwealth University, Graduated Cum Laude


Certifications/Professional Development                                                

Chartered Property Casualty Underwriter (CPCU) - American Institute for CPCU, 1999

Certified Insurance Counselor (CIC) - Society of Certified Insurance Counselors, 1995

Accredited Adviser in Insurance (AAI) - American Institute for CPCU, 1996

Associate in Insurance Services (AIS) - American Institute for CPCU, 2001





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