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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.

 

profile

 

  • dedicated manager offering over 6 years of solid and progressive retail experience in sales/marketing, personnel supervision and client support capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • dynamic communication, organization, multitasking, and relationship management skills.

 

professional experience

 

bartender 1st and 10 sports bar                                                                                       2010-present

  • successfully steered beverage sales operations to generate high volume growth and revenue.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

head waitress/bartender/hostess molly darcy s irish pub and restaurant                           2004-2010

  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

manager movenpick swiss ice cream caf                                                                                2008-2009

  • sharp business acumen and experienced in managing broad scope of operations, from training staff and organizing marketing promotions to increasing sales operations and providing quality customer service.

 

manager/head of production sprinkles homemade ice cream                                                   2001-2005

  • effectively hired, trained and directed 15-member staff and actively collaborated in human resource operation functions such as supervising store opening/closing, evaluating performance and providing guidance/mentoring.

 

manager the snack shack                                                                                                   2004-2005

  • skillfully oversaw all operations, including inventory tracking, employee supervision and financial reporting

 

professional education

 

western connecticut state university                                                                                      2007

bachelor of arts and science in psychology

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