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Yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000




Career Objective                                                                                            

Motivated professional eager to contribute dynamic management, client servicing and business development talents toward actively supporting the employer in optimizing performance.



Ø  Offer over 5 years progressive experience in operations management and customer service, with comprehensive retail and commercial background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic multitasking, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.


Key Achievements                                                                                            

Ø  Awarded $56,000 Presidential Scholarship at University of Hartford, from 2004 through 2008. 

Ø  Achieved the Elizabeth Capen Scholarship for academic excellence as a Regent s Scholar in 2007.

Ø  Named to the Dean s and President s Lists in all 8 of 8 semesters, with a 3.92 GPA.

Ø  Received the Barbara Podrowsky Memorial Award for remarkable progress and achievement as a female artist at the Hartford Art School.

Ø  Selected to participate in the 2008 Alexander A. Goldfarb Student Exhibition & Awards Presentation.



Bachelor of Fine Arts in Printmaking, Minors in Art History & Visual Communication Design - Hartford Art School, University of Hartford, 2008; Graduated Summa cum Laude & GPA: 3.92


Professional Experience                                                                               

Beadecked Bead Shoppe - Southington, CT                                                                   2003-Present

Assistant Manager


  Exhibit dynamic leadership skills in managing all aspects of daily operations ranging from sales, inventory and cash reconciliation to customer service and employee management.

  Proficiently apply solid communication abilities toward acting as first point of contact in responding to customer inquiries and troubleshooting problems relating to company website.

  Spearhead diverse administrative activities including employee supervision, performance evaluation and workflow planning, with strong focus on optimizing productivity and efficiency.

  Successfully contribute to business development by using proactive strategies to generate new customers; develop curriculum and teach in-shop jewelry design courses to boost sales, demonstrating exceptional multitasking and organizational abilities in achieving goals and timelines.

  Promote and expand brand awareness throughout the state by actively attending and participating in regional trade shows.

  Illustrate strong leadership qualities in mentoring, directing and motivating employees, playing a solid role in supporting the development of top-performing team members.

  Build and establish key relationships with senior management, staff and vendors.


Technical Skills                                                                                              

Adobe Illustrator, InDesign & Photoshop; Windows & Macintosh environments; MS Office Suite






Yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000













Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive business development processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a comprehensive background in customer service and operations management.  To complement my experience, I offer a Bachelor of Fine Arts in Printmaking, with Minors in Art History & Visual Communication Design.


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy

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